Valley Health System

"Watch out for surprise billing and doctors such as Richard Baum who will take advantage of you in emergency room situation"

"If I could give this place NO STARS i would. I’m truly disappointed in the way I have been treated since the ambulance brought me in. I was brought in at about 6pm with SEVERE abdominal pain, to the point where I couldn’t breathe. As I was trying to gasp for air i was screaming with pain asking the nurse to get the doctor because I couldn’t breathe and I was in pain. She didn’t care she just kept trying to get my vitals. Taking her sweet time and being so NASTY with no empathy to my situation. After getting my vitals they put me in a room while i’m screaming help because the severity of my pain was that bad, she advised me i couldn’t get any pain meds till I saw a DR (which i understand is protocol but with the severity of my pain you would think she rushed it) I didn’t see a DR for a LONG TIME. When i finally did he ordered pain meds but that took FOREVER because the nurse couldn’t do my IV. After her taking her sweet time, she leaves to find another nurse, taking another 15 min, i didn’t get my pain meds till about 8:20. They made me sleepy but didn’t help. I was ordered a cat scan and i didn’t do that till about 11:30. Finally they advised me that i’m being admitted (gull bladder), it’s 12:20 and now i’m upstairs in a room with the patient next to me NON STOP vomiting in her bed, it’s 11:49 AM, i requested to be moved to a different room, im still waiting sitting outside the room on a chair being walked by like a DOG, when i call the nurses she NEVER comes. This is the WORST hospital experience i’ve ever had. i was ordered an MRI since last night, and NOTHING. If i need anything i have to WALK to the nurses station. Just horrible non caring people here."

"I have received great care from the doctors affiliated with Valley Health System and as a patient in Valley Hospital."