Family Medical Care of Clifton

"Worst staff in the world to speak to on the phone. If you ask them a billing question, you will get transferred at least 3 to 5 times to different medical groups. They put you on hold for at least 15-20 mins each time. I got hung up on twice after waiting 35 mins. Never encountered such an unprofessional staff in my life."

"Doctor was well but the staff are horrible! My husband attended and Appointment with them August 2016 he has medicaid in which they did not bill his insurance! They billed him directly I have called several times throughout these past months to handle this situation as well as physically have gone on 4 of more occasions to hand them a copy of the bill sent by QUEST DIAGNOSTIC they keep reassuring me that the will be taking care of and here i am MAY 10 2017 and receiving calls from AMERICAN MEDICAL to collect a debt my husband did not inquire. I as well work in the medical field and it is ILLEGAL TO BALANCE BILL MEDICAID PATIENTS! MY ISSUE HAS YET TO BE RESOLVED, NO ONE KNOWS ANYTHING AND I WILL BE WALKING IN ONE MORE TIME TO HANDLE THIS MATTER or my attorney can handle it."

"Both Dr Chen and Dr Pejman are very good doctors and professionals. Really appreciate their expert level and the office is always quick to respond and or make my appointments. Very friendly and kind office."

"BEST DOCTORS AND STAFF I have ever seen in my life, they take time to listen and explain everything. Personally, I've been through a lot, even since I had a bad car accident, and they've always been there for me, very helpful and caring. Dr. Davin Chen and Dr. Lavian are the best doctors, they really care for your health. I would recommend them 100%."

"Doctor Chen is a good doctor. The girls that work for him are another story. The staff puts off my referrals, has denied me same day appointments, and puts me off repeatedly. As soon the doctor goes back to work I get the runaround and had to cancel a recent appointment because my referral request was not taken care of."