Counseling & Psychotherapy of Throggs Neck

"My therapist has helped me in so many ways. Due to the psychiatrist, I had to change facilities. Dr. Mamamtavrishv and her staff made it very difficult for me to obtain my Ritalin prescription. She would not follow up with the pharmacists. Due to a shortage, we went to another pharmacy. Dr. M and her staff told me I could not get the prescription because I was a new client to the pharmacy. The pharmacist on the phone said that was not true. Dr. M sent is a prescription without directions. If she would call the directions in, he could fill it. Trying to get my meds filled were difficult. Dr. M and her staff would say one thing and the pharmacist would tell me what was needed. Why would a doctor and staff lie. Dr. M never picked up the phone to speak to me. The pharmacist said he was passed along and never given an answer."

"My brother was trying to schedule an appointment and while on the phone, the patient coordinator Maria was very impatient with with my brother . Being that my brother had a stroke, and has a very hard time comprehending conversation from time to time, I felt she had not empathy and was very unprofessional sighing on the phone when my brother was having difficulty answering her questions. Prior to this phone call, I tried to make an appointment for my brother knowing of his disability and they refuse to let me make the appointment because of HIPPA laws . I wanted to know what HIPPA had to do with making an appointment, and the lady inform me that , this is the way we do things here. I informed them in the past that my brother might have problems communicating and they did not take it in to consideration. My brother also informed Maria over the phone that he had a stroke and he apologized for the inconveniences of asking questions and having Maria repeat herself. If the patient coordinator is unprofessional, I really have doubt that the establishment is worthy of treating anyone . I wish I can attach the telephone conversation for the world to see how unprofessional they handled my brother ."

"I just started therapy and I expressed to my therapist Susan lewinsky that I need a psychiatrist to right me a prescription for psych meds and anti anxiety and have had to wait one month. The psychiatrist called me from an unknown number and I had no idea who it was. Then she reported she could not see me. I rescheduled and I am still Waiting for an appointment. Then I call And have not received a return phone call. I am very disappointed at this time. My name is Sonos Rodriguez"

"Like many of the reviews, I also had trouble getting a call returned. Had a family friend of mine not been going and really pushing for me to get a call, I’m not sure how long it would have taken. (She had a great experience, with a different therapist) I am not a person who will generally leave a review, however I think considering this is a facility geared towards helping people in their mental and emotional health I decided to share now, 3 years later, as I am attempting to find a therapist again. I was seen here for maybe 6/8 months before I decided to never go back. I have waited so long to try again to find a therapist because of the experience I had. It took me YEARS to even entertain the thought of talk therapy and this was enough to never want to try again. There was nothing welcoming or therapeutic about my experience. The room was dim lit and smelt like wet dog, on more than one occasion my therapist had his pants unbuttoned in his chair, as well as, take phone calls during our session. I was pretty transparent that I struggled with the idea of talk therapy and this man in no way, made it even slightly comfortable to try and speak. I went in with the goal of trying to figure out a way to manage anxiety and I would leave there more anxious than when I walked in, I even remember crying in my car after one session! I work in special education and deal with many clinicians and social workers on an everyday basis and I’ve never seen anyone approach a therapy session like the ones I’ve experienced. I would anxiously and awkwardly sit on the couch silent waiting for a welcoming greeting or even a question to open up the floor for talk and often it was a blank look and a, “so are you going to talk.” It was super uncomfortable. If I voiced a feeling and it wasn’t how this therapist believed I should be feeling it often became almost “combative,” for lack of a better term. I felt like I was paying to feel worse and borderline bicker. I know it takes time to find the right fit for a therapist but I remember my very last session, I said I think this is going to be my last session. He’s response was, “I had a feeling, I told the girl in front I thought this slot would be free soon.” He also told me “therapy is about talking and I don’t talk.” I found that rude for starters and extremely harsh given the things I did mange to share with him and how he knew what a struggle it was to commit to trying. I shared my experience with a friend, I didn’t initially disclose who the therapist was and after she asked where I was being seen, she automatically knew exactly who I was talking about and apologized for my horrible experience and that’s she’s heard a lot of similar complaints about this man. I thought at first I failed the process and maybe I just couldn’t be helped because of how disheartening this all was. “There’s a lid for every pot” and maybe it was just a bad fit for me personally but the experience as a whole was absolutely horrific."

"Almost impossible to get an appointment. Had a close friend in need of counseling and to fit around his schedule. It took them six weeks to finally find a counselor that had an opening in their schedule. Then when he finally went, the lady suggests he get counseling elsewhere because the time slot she had available was during the day. This was a waste of time and money. The staff is nice, but you have to keep calling to remind them your on a wait list. They have no available appointments, and definitely no evening and weekend hours, at least not for anyone new. Their website states they have evening and weekend hours and plenty of counselors, but this is not the case at all. Maybe they should revise & update their website, the pictures are also outdated. Huge disappointment!"