Thriveworks Counseling & Psychiatry Toms River

"Fails to send even the most basic information to my account in a timely manner, as well as at least 2 unreliable therapists who take no responsibilities. Dawne and Greg are the only competent people here."

"I had a horrible experience with Katie Davis. I see a Gina S left a great review for her which is funny because when I was in my session with Katie, Gina popped up in the session too and then my call got completely cut off and I never heard from Katie Davis again. I emailed her literally maybe 5 minutes after the call shut off to ask if she can just sum up the last few minutes of the session that were missed, and I never received a response from her. In no way am I blaming Gina!! I’m just shocked to see her because I remember seeing a “Gina S” pop up in our zoom call. I reached out to Katie multiple times in email after that and never received a response. I have emails for proof. And before that, she never responded either, or she’d respond a few entire days later, and didn’t seem to know when her schedule was blocked off or not on the Thriveworks website. She said I can make appointments with her through email, and when I tried to do that, she wouldn’t answer. And then she would cancel (total 2 appointments, and I only had 3 total), literally a half hour before our appointment was suppose to begin. Also, I have emails for proof. Katie seemed like a great doctor. She was great when she was in a call. But her complete lack of follow up, response, and knowledge of how to navigate the website for herself in regards to scheduling was just horrible. Trying to get help when struggling is difficult as it is. Then trying to get a hold of her was near impossible. I literally never heard from her again and I don’t understand what went wrong or why. I understand she had a lot going on as she mentioned that to me which I understand, but it really interfered with her work, at least with me. Not sure how I feel about thriveworks at all, and when I called the main number to inquire about what’s going on where is the dr I had seen, they literally said “this isn’t the first time we’ve had this kind of complaint about doctors and scheduling” welp!!"

"If I could give 100 stars I would. I searched for years for a therapist and Thriveworks found one for me in my network in a matter of minutes. Verified my insurance and found the most amazing therapist I have ever experienced. They made an appointment with in one week and I had my first virtual visit with her last night with Katie Davis and I am so very excited to start my new mental health journey with her. She was warm and friendly and made me feel as if I was talking with a friend. She truly made me feel so comfortable. Thank you Thriveworks for your support. And thank you so much for putting me in touch with Katie. Warmest regards Gina"

"Courtney Sarro is an amazing therapist! She is compassionate, kind, insightful, and offers multiple perspectives, yet at the same time, encourages you. She will definitely put you at ease while guiding you towards the goals you set."

"Courtney is patient, compassionate, and engaging. Her warmth and kindness go a long way, and she treats children with the same level of respect she would treat an adult. She cares deeply about the wellness of her clients. I highly recommend her as a therapist!"