Princeton Urogynecology
10 Forrestal Road South, Princeton, New Jersey 08540
About the Business
Princeton Urogynecology is a leading medical institution located at 10 Forrestal Road South in Princeton, New Jersey, United States. Specializing in urogynecology, our team of skilled doctors and health professionals provide expert care for women experiencing pelvic floor disorders, urinary incontinence, and other related conditions. With a focus on patient-centered care and advanced treatment options, Princeton Urogynecology is dedicated to improving the quality of life for our patients. Contact us today to schedule a consultation and take the first step towards better pelvic health.
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Contacts
10 Forrestal Rd S #205, Princeton, NJ 08540, United States
Hours open
Monday:
09:00 - 16:00
Tuesday:
09:00 - 16:00
Wednesday:
09:00 - 16:00
Thursday:
09:00 - 16:00
Friday:
09:00 - 16:00
Saturday:
Closed
Sunday:
Closed
Reviews
"I have seen Dr. Van Raalte over the past few years relating to an issue from childbirth. The doctor herself is wonderful (that's why I'm giving 3 stars instead of 1). The office however is a nightmare. I saw the doctor at the end of October when she told me her nurse would contact me to schedule a procedure. From that point until the beginning of January, I would call every 2 weeks with no response from the office. I was transferred from voicemail to voicemail. The office manager said she'd personally call me and never did. Nobody ever bothered to contact me to give me any information about this procedure that's supposed to be just a quick 15 minute in-office appt. Fast forward to January (2.5 months after my visit) and I get a voicemail telling me they can schedule me the following week. I call back and no response and nobody knows who I should talk to. The next day I call back again. Finally I speak to someone and start asking questions about the procedure, and what preparation I need, and asking why nobody has bothered to call me up until that point. Stephanie (I guess the clinical care coordinator) jumps into the call and starts yelling at me to calm down. She kept speaking over me to calm down over and over. So rude and dismissive considering nobody had bothered to speak to me for 2.5 months and then the moment I express my upset I'm told to chill out. She then said it's not her fault because she's the only person who does these appts and she was overwhelmed with the scheduling over the past few months. I did "calm down" because I know my options for this procedure locally are limited. So we scheduled for the date they had available which is today, January 19th. Yesterday I received a call asking if I could come in within the hour for the procedure since they weren't sure with the snow if it could happen the next day. I explained that no I didn't have childcare and couldn't just show up right away. They said that was fine, they understood. Nobody mentioned that if I didn't get there that day, the next appt would be 5 months away. Today they called me to say they were closing early. Understandable I guess for the inch of snow on the road. Next available appt is May 6th. I've already been on antibiotics in preparation for this procedure as well (oh yeah something else nobody mentioned until they called in the RX on Wednesday). I told them at this point I would find somewhere else. It's a shame because Dr. Van Raalte was nothing but great (as was Andrea Barker), but the lack of reasonable communication over almost 3 months, not to mention rude and dismissive treatment from the office staff is just not worth it. I'll take my "calm" self to a doctor's office who actually cares to communicate with their patients and who isn't too overwhelmed by their job."
"As someone dealing with several confusing medical conditions, I dread going to doctor's offices. I never write google reviews, however, the staff and medical team (from the front desk to the PA to the doctors) at Princeton Urogyno have been nothing but welcoming and warm, and Dr. Wang is very compassionate and formulates treatment plans that are age appropriate and conservative. Highly recommend Dr. Wang and this practice."
"I cannot thank Dr. Heather Van Raalte enough for her kind, compassionate care during my time of need. She and her staff have been there for me throughout my prolapse issues and ultimate surgery. Dr. Van Rialto is top in her field. I feel very comfortable in her care."
"Dr. Van Raalte and her staff could not be any more efficient or kinder. My appointments have been on- time. Their surgery scheduling is a well-oiled machine. All follow-up appointments are booked upon scheduling surgery. All information you need is given to you well in advance. It's incredibly easy to reach them via telephone. Dr. Van Raalte is very easy to talk to. I feel like I've known her for years. She is kind, compassionate and has a wonderful smile and sense of humor that will put anyone at ease. I am very particular about doctors. I travel out of state to see my primary doctors. Dr. Van Raalte is one of the doctors I'm so comfortable with, I would travel to her if I had to. You couldn't make a better choice."
"Always the best experience with Dr Van Raalte. She never makes you feel rushed and does her best to listen to and answer every question. I have recommended her many times to friends. Even though it may take awhile for an appointment she is more than worth the he wait!! The front desk is also fantastic but what would you expect from this top notch practice."
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