City Maid Service Manhattan 303 Park Avenue South, Manhattan, New York,

"IT is VERY VERY difficult for me to give 5 stars for a cleaning service as I have tried so many and they have specially disappointed. However, I used City Maid Service in June before moving into my apartment so they can clean the dust and dirt off every shelf and clean the beyond disgusting oven and refrigerator that was left behind. They did a PHENOMENAL job!!!! They left behind the little ledge outside my apartment and the broiler in my oven and City Maid Service sent them the next day to come clean it and they did.. and did a phenomenal job. I am now going to be using City Maid service to clean my apartment on a monthly or biweekly basis. Again.. this is hard, but I really think they make a significant difference."

"I've been a long time customer of city maid service, they come by weekly to clean my apartment. Since under new ownership they provide a different range of services such as carpet & upholstery cleaning. I've had city maid service come by several times now to clean my carpet and they always do a great job cleaning a carpet that gets a lot of foot traffic. It's looking like new again."

"DO NOT BUY FROM THIS COMPANY! Primarily due to false advertising in that they've decided they no longer wish to support requests or Groupons from Staten Island. Their ads state they service ALL boroughs. With the severe lack of customer communication, we have retained an attorney in addition to the Groupon Customer Service Rep attempted to resolve this unprofessional situation. We'll also be telling the thousands of friends and family members here, on Twitter, on Tumblr, on Facebook, on our business website, on Judy's, on Yelp and ANYWHERE else we can find, to spread the word on their horrible business practices."

"I wish I could give them negative stars. I have never been as poorly treated by a company as this. Back in January I booked an appointment for Friday March 2. I received a confirmation email immediately after booking it, so assumed that someone would come clean my apartment at the confirmed time on March 2. I emailed them and called the day before to confirm the appt was still on and left a message on their voicemail. So on March 2 I left work early to get home to meet the cleaners. No one showed up. I emailed the company 15 minutes into the appointment time saying no one had arrived. I never received a response. Ever. I emailed them on March 6th asking them for an explanation. It's now March 8th and still no one has responded to any of my emails or voicemails. This is *no* way to treat a customer."

"Purchased a Groupon for 3 cleanings and they are completely booked until March 2012, over 5 months away! Tried calling multiple times and days, no one ever picks up."