CVS

"Came here for a schedule flu shot, and had to wait a few minutes for the pharmacist to be ready, but once they were, they explained everything and did it 1,2,3. They did forget to give me any information showing I got the vaccine, but then 2 days later, I got a text with information and a link to save my vaccine time etc. I will say, I was late for my appointment, and called after the allotted time, and they said "just come in" and they helped me when I got there."

"Save yourself the aggravation and go somewhere else. The nasty pharmacist is more concerned about lunch than anything else. Terrible customer service!"

"Went to CVS with a prescription for Malarone. Was told the prescription would cost 220 something dollars. Agreed to have that filled knowing the brand name actually costs that amount. The next day I come back to pick up the med and they have filled the script with the generic that costs 35 dollars and are still trying to charge 220 something dollars. These people are scam artists. Don't trust them. Whole pharmacy needs replaced if this is the general behavior."

"Excellent support by pharmacy and general purchases. Amit was so helpful as were two other staff during two trips today! Many thanks"

"I can't even begin to describe how much I hate this store with every fiber of my being. I feel tense before I even walk into the store. I don't understand why it's taken me 15 years or so to finally realize that I am never walking back in there again. I guess I'm a slow learner. How do I count the ways? 1) It doesn't matter what time of day or what day of the week, I have never waited fewer than 20 minutes to pick up a prescription that is already ready. The line is always down one of the aisles. 2) it doesn't matter what the prescription is, whether I called it in or had the doctor call it in, sent it in through the app, or dropped it off, they can never find it upon first looking for it. There seems to be no rhyme or reason to where prescriptions are held once they are ready to be picked up. The level of disorganization is astounding. 3) Don't even get me started on the woman who has worked in the pharmacy forever who has literally the loudest voice I've ever heard in my life and you can hear her from anywhere in the store shrieking out people's names and the names of their medications. There is no regard whatsoever for privacy at this store. 4) Today the woman working at the register in the pharmacy was actually quite nice (she must be new - I've never seen her before) but the line was still epic. Regardless of how nice she was the whole place is so poorly organized and managed that there is no way she can provide the level of customer service that I'm sure she would like to provide and that their customers are entitled to. Every other cashier I've encountered there is surly. 5) I had ordered a couple of refills through the app. One medication had refills left on it and the other would require a phone call to my doctor to authorize the refill. A pretty standard procedure. I ordered the refills 5 days ago. When I got there the one was ready and the other one had never even been called into my doctor. They offered me the glorious opportunity to consult with the pharmacist to find out why it hadn't been called into my doctor, but, since I had already waited in line for 25 minutes and I had other things to do, I declined. 6) The icing on the cake today that solidified my decision to never go back in there again: An older couple was waiting for flu shots. When the pharmacist FINALLY came out from behind the counter, carrying the shot in her gloved hand, she touched every surface in the store that it was possible to touch on her way out with her OTHER gloved hand. So, here you go lady, here's your flu shot with a side of staph infection."