Father And Son Appliance Repair

"I have no idea how this company has such a good review on Google. I felt that I got ripped off. My freezer wasn't working and Pete came by to take a look. He was in my house for exactly 37 minutes according to my security cameras. The second he walked into the house, he heard President Biden talking on the TV and immediately said "I want to shoot that guy in the f'n head" then proceeded to go on a 10 minute rant about fraudulent voting. He spent a good 15 minutes talking about how garbage the new fridges are and how I should buy a used 20 year old fridge. I honestly don't think he knows how "new" fridges work. My fridge was a Maytag from 2018 and he acted like it was from the future. He's like a repair person stuck in the 1980s. He proceeded to very aggressively attempt to take off the freezer door - took about 10 minutes because he didn't understand the mechanism. I couldn't get the door back in after he left. Looking back, there was absolutely no reason to take off the freezer door. Then he checked the back of the fridge for dust. There was none. He said the fridge can't be fixed and I needed to get a new one. He then said it would be a $100 service charge. When I complained about the cost. He said he worked for over an hour and anyone else would charge me $400. I told him I thought it was unreasonable and he started to curse. My elderly parents were present - I was extremely embarrassed and just wanted him to leave so I paid him and showed him the door. I don't mind paying $100 for someone that couldn't fix the fridge but did a real job in diagnosing the issue. I do mind that he was extremely unprofessional, didn't do any real work or diagnosis, was aggressive, and had an attitude. After this experience, I'm out $100 and now I have to buy a new fridge. What a waste of time and money."

"My fridge stop getting cold this morning and I called this place to ask for a same day service. It’s a Sunday and Peter came in late afternoon/evening after his previous job and he got things done…! I’m so relieved and very grateful for his service."

"Got Peter's (the son in Father & Son Appliance Repair) info via our neighborhood listserv's recommended tradespeople list. Called him Thursday, explained issue that gas oven was not turning on (but broiler and stovetop were). Sent him photos including the model placard. We agreed it was likely the igniter which had gone bad 3 years back. He was here the next day and fixed it! We commiserated over all these modern made-to-break appliances and he gave me some advice - don't use the self-clean - it could possibly melt and mess up the computer module touch screen since the vent is right under it (dumb design i.e. made to break). If any appliance breaks again, we are calling Peter!!"

"Father and Son Appliance Repair is the kindest and most professional appliance repair service I've interfaced with. They instructed me over the phone on how to fix my issue free of charge. Other places I called tried to charge me as much as $250 just for an assessment. I urge everyone who is tired of getting scammed by appliance repair services to give them a call!"

"Pete was super awesome. I really appreciated him for coming out late night in such a short notice. Service was very satisfied he targeted the problem right away and fixed 100% back.. Great and reasonable guy. My partner and I definitely have his number save for repeats if needed. Have a wonderful happy Blessed hoIliday Pete. Thanks so much!"