uBreakiFix by Asurion 760 U.S. 1, Woodbridge Township, NJ 08830

"The employee Melvin fixed my phone. I had to go to this location because the store located in Millburn, did a horrible job. Melvin was able to start and finish my screen correctly. He stated my new, one week screen popped out due to screws not being tightened and giving me a cracked screen. Awesome work and customer service skills completed by Melvin. I highly recommend this location."

"Was nothing wrong with my phone. Technician was very observant to point to me, that my phone wasn’t broken. It was the protection film on the phone broken. We discarded the broken seal and I will replace with new one. Thank you to Ivan. He was great."

"The second technician that was sent to fix my screen was amazing. He was prompt. He was fast. He followed procedures where I had to sign in and out and confirm that my phone was fixed. He was also personal and had excellent technical and customer service. Compared to the first person sent. It was a night and day experience. The second technician sent to me should be commended for his excellent service."

"Brought my Pixel 7 Pro here after the touchscreen stopped working. They were able to fix it under warranty in an hour. The person who helped me-- I believe his name was Ivan-- was super helpful and nice. Would recommend."

"Independently, I would NEVER THRUST my devices to uBreakiFix. I visited this place because Verizon insurance set up an appointment for me at this location on September 23 at 10 in the morning, to fix an issue in my phone. Just from the get go, the clerk greeted me as if I was there to bother him, to interrupt something more important he had going on than to make money for the company that pays him a salary, When I explained that I was sent by Verizon, he never checked the notes about the issue on my account at all. He took my phone, started typing something and when I asked what he was typing, he refused to tell me. But, he said, "there's nothing wrong with your phone but I can change the battery, if I wanted" NOT because he bothered to TROUBLESHOOT OR INQUIRE about the issue. It would take 3 days to make the order, another 5 or 6 days to get it but they do not notify customers when parts arrive. I had to be calling them to ask. He could be -on the other hand, change the screen which he had one handy. Strange, because that had nothing to do with the battery issue my phone had. Needless to say, I left the place and called the nearest uBreakiFix place to ask if they had a battery in stock. They said yes, so I drove 30 minutes there. When I arrived, another clerk, with sightly the same attitude as the first one, said that I had to call Verizon to make an appointment with them, if I wanted service there. I left that place to call Verizon Tech Support. When I explained what was happening, they arranged a different way to resolve the issue I was having. Hopefully they report this incidents to Verizon as they promised. But, this experience was not only a product of the unprofessional staff, their juvenile incompetence and attitude, but the unfortunate partnership that Verizon chose to make, which makes it look bad and should make us wonder if it's worth all the money we're pay for insurance."