iR Plumbing 2420 Arthur Kill Road, Staten Island, New York 10309,
About the Business
iR Plumbing is a reputable plumbing institution located at 2420 Arthur Kill Road in New York, United States. With a team of skilled and experienced plumbers, we provide top-notch plumbing services for residential and commercial properties. From leaky faucets to sewer line repairs, our experts are equipped to handle all types of plumbing issues efficiently and effectively. Customer satisfaction is our top priority, and we strive to deliver prompt and reliable service at competitive prices. Trust iR Plumbing for all your plumbing needs.
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Location & Phone number
2420 Arthur Kill Rd, Staten Island, NY 10309, United States
Reviews
"DO NOT HIRE IR PLUMBING!!!! BEWARE!!!! I hired IR plumbing to do work for me and they cashed my check and did not complete the job. Then when I called, they blocked my number. When I called from another line they picked up. Richard, the LMP is a scam artist. This company is deliberately deceptive. I will be pursuing legal remedies. Find another plumbing company!!!!!!!!!"
"I had a horrible leak and someone came very quickly. He explains the process and what would be needed. He was extremely polite and very professional. He did a wonderful job, taking the utmost care and cleaned up afterwards. Great experience"
"I called they were extremely responsive. I told them it’s a small job it’s only a 7 x 5 bathroom but I needed help they came promptly they quoted it and it was right. Job was done good I recommend them and I’m not looking forward to but if I have to, I will use them again for my plumbing needs."
"I cannot recommend this company whatsoever. I called them to install I new sink for me because I replaced the countertop. About 2 months later it was leaking. I had a feeling something like this would happen because they sent a kid to do the work. With no one to verify his work. I called and the plumber was understanding. He sent another guy and he fixed the leak but then they created another problem. Couple months later I noticed the water draining more slowly. Now it's clogged and the water is backing up. I tried to contact Jason regarding the issue and I cannot get in contact with them. I called another plumber. The new plumber said the job was poorly done and definitely contributed to the clogged drain and water backing up. Stay away from this "company"."
"DO NOT USE THIS UNPROFESSIONAL SERVICE!!! OVERCHARGING ON INVOICING AND TERRIBLE WORK!!! Jaon took over 10K from my mother and did a terrible job on a bathroom remodel (the room is a very small master bath). We are very reasonable people and have given him over 5 months to make good on this work, AND WE'VE NEVER HEARD FROM HIM IN ANY CAPACITY!!! TEXT OF AN EMAIL SENT TO JASON ON 11/30/21 SHORTLY AFTER THE JOB: Good Morning. I am back in NY visiting my mother and there are a few items that have come to my attention: We left a voicemail the Friday following the completion of the job and did not receive a call back. The pipe separated from the back of the toilet and the bathroom flooded. The building plumber had to effectuate repairs and "jury rigged" the toilet, stating it should be fine. We're displeased that we have a "jury rigged" toilet following a $10,000+ remodel; Many areas of the shower pan were not caulked (pictures attached); The vanity started to pull from the wall almost immediately (pictures attached); Only a small portion of the baseboard was caulked, the majority was not (pictures attached); The bathroom door remains ajar when closing, it takes entirely too much force to shut the door (picture attached); Areas of the floor where the grout was not cleaned up (picture attached); Shower door track is separated from the pan (picture attached); Neither the top nor the bottom of the steam pipe were sealed, and I saw a cockroach emerge from the hole (only 1 picture attached, file was too large). JASON'S RESPONSE ON 12/1/21: Good morning, I will have you scheduled early next week for repairs. Sorry if no one got back to you. Ill send you an email later today with a time and day for next week to have this situated HE NEVER EFFECTUATED ANY REPAIRS, AND DESPITE A DOZEN EMAILS AND EVEN MORE PHONE CALLS, ALL OF WHICH WERE PROMISED A RESPONSE BY WHOMEVER ANSWERS HIS PHONE, WE NEVER HEARD FROM HIM AGAIN. IN ADDITION, HIS INITIAL INVOICE INCLUDED OVER $750 IN PURCHASES OF ITEMS THAT WERE NOT USED ON OUR JOB. THIS WAS DISCOVERED AFTER A THOROUGH REVIEW. ANY RESPONSE BY JASON TO REFUTE OR DISPUTE THESE CLAIMS WILL SIMPLY BE A FALSEHOOD!!!"
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