HomeServe of Staten Island 4295 Arthur Kill Road, Staten Island, NY 10309

"knowledgeable technicians, quick response time and very professional. have had HomeServe for years and have been pleased with the service."

"Don't know what we’d do without Homeserve. They have resurrected our boiler! Technicians are diligent in diagnosing the problem correctly and making sure it is fixed. They even call to follow up. The best advice I give to new home owners is GET HOMESERVE!"

"On October 23, 2023, I spoke with Tanya and specifically informed the young lady that I wanted coverage for a tune-up on my heater aka boiler. I also obtained interior plumbing and gas line. The young lady informed me that I would have to wait for 10 days and I called on November 2, 2023; and was informed that I don't have coverage for a tune-up. I called on November 2, 2023, and was informed that my plan does not cover the tune-up. I requested that a supervisor call me and no one did. I called again today November 3, 2023, and spoke to Logan, who was very professional was trying to get the issue resolved. Specifically, he was trying to get the 10-day time period waived, because I need to cancel and purchase a new plan that would cover the "tune-up". Long story short he sent an email to Britany requesting the waiver she said that she is not inclined to believe me and that the original call had to be pulled. I requested that the phone call be pulled because I specifically remember that Tanya told me to call her on November 2, 2023, to schedule the tune up. It is insulting to think that Britney believes that I have nothing better to do then lie about this. *******Update the Secretary of the Corporate HQ called me all resolved. Excellent customer service"

"Dan with HomeServe was great, He was friendly, professional and on time. He had the part on his truck and did the job in 1.5 hours. He installed a new Aquastat Relay and cleaned the plates. Great job!"

"I am a homeowner next to a home that being served! A van with company hit my PARKED car! He repeatedly hit the front when opening the van! This is pure laziness on his part! The driver was not sorry and was aggressive towards me when I approached him! I have all on Camera! He also hit my car on purpose when he left! I called the company more than once and no one reached out back to me! This is horrible and the company must be held responsible due to the drivers poor actions!"