Systems 2000

"Feel free to reach out to me on insta my handle is ellieprazier , I am happy to attest to the horrible behavior of this company. I have reported them to the better business bureau and will be trying to contact whichever organization licensed them. I implore you to do your research and read all the reviews below mine. The below others reviews encouraged me to write one as well as it’s important to check! Now I realize! I wished I looked them up before I allowed the manager of my building to send them to my apartment when I had a small leak. I wish there was a way to contact the below other people who have the same situation so we could take them to claims court together, or report them to their licensor, please reach out to me. 1. They over billed me by multiple hours saying they had overtime when they were in our unit for less than 1 hour as I was home when they came. The bill goes straight to our building and it was paid then passed to me with no repercussions of their actions since auto paid by the building then passed down. I see below this is their MO and are getting away with it. I did not research them until it happened to me and now I know better. Gets worse as they failed at their job. 2. They charged me for drop cloths, random parts, and other random charges in which were not used in any way. 3. They were hired to evaluate a leak and did not catch it because two months later it imploded and bursted in the spot they “fixed”. I called another plumber myself instead of using the building manager's recommendation because of their over billing and was told it was not fixed in the correct area which caused it to burst. They will not return my calls."

"Always a pleasure doing business with systems 2000. The staff always arrive on time, in clean uniform and are super friendly. They were always able to answer all my questions clear and concise. The rates were great and will most definitely recommend them everyone one I know."

"The team of plumbers at Systems 2000 goes above and beyond to provide exceptional service. Their kindness and helpfulness are unmatched, making them the go-to choice for any plumbing issues you may face. Don't hesitate to reach out to them for all your plumbing needs, you won't be disappointed!"

"Be very cautious if your super hires these plumbers for your coop apartment. I am not the type to write reviews, but I am shocked at the blatant corruption of this company and my building management. Swindled is understatement and I wish I did my due diligence of at least looking them up. We had a small leaky faucet from a guest bath sink that we wanted fixed and asked the super to fix it. The super said he would need to call the building's plumber so I agree to the appointment the super set up. Systems 2000 comes and goes within 30 mins on a Wednesday afternoon can be verified on our nanny cam. We get the bill from the building for 2 hours of work on overtime and extra charges for tarps and other materials they never used. I call the management company to dispute these charges, and nothing could be done as the building already paid them as it was billed to the residential complex itself and then was passed on to me through maintenance fees. I have called Systems 2000 four times and each time get different answers and promises to follow up with no one following through. Now my calls are just going unanswered because they know they need to refund the building or me directly. I find out this is not the buildings plumber as I was led to believe, this is the super's recommended plumber and not only that but other residents have made complaints and that there is high suspicion the super is getting kick backs which is why they are continued to be pushed on residents. Most residents just pay it and do not ask questions, so it went unnoticed for about a year before my issue arose in June . The super has now been fired, systems 2000 is not allowed to work in our building, however I still don't have my money back because the building is the one charged than passed to me. I cant even take them to small claims because the coop would have to and that is a much larger process. I am just out of the money. I do not write reviews but this had to be noted and I wished I looked them up before hand because I see many reviews saying the same issues. Now that we have worked with other plumbers I will say the average rate for a plumber per hour in midtown east is $165-$185/hr for complicated issues. $125-150/hr for smaller problems. We have inquired with 4 plumbing companies about pricing, so we now have a preferred vendor list for residents. Systems 2000 charged $250/hr and $375/hr for overtime for leaking faucet that needed to be tightened. I assume the difference of the average rate was going to the super. Stay away."

"Don't go near this corrupt, dishonest company who was recommended by the Super of my building. I wonder if kickbacks are involved because this company will not provide an itemized bill, demand payment for work that has not been completed and are extremely overpriced. If a plumbing company is needed, find another company. Numerous people have stated here and on Yelp that the building Super recommended them. Please beware and avoid using this company."