Whole Pets Market 307 Bayonne Crossing Way, Bayonne, NJ 07002

"Love it . Got all the goodies for your pets .. its like a toy store for kids . Expect to spend ."

"The older lady who works here needs to be fired. I will never recommend this place to ANYONE. Wanted to support my local in town pet store but instead I got a condescending, racist, and uncomfortable encounter. Can’t even shop in peace without her breathing down my partner and i’s neck and then giving her rude and unsolicited advice. There’s enough negative reviews on this lady for them to continue to not do anything about it. You will continue to miss out on customers smh"

"One of the most rude encounters with older worker. As we were making our way to the back of the store we stopped by a stand that displayed supplements and vitamins for dogs. We have a 14yr senior yorkie at home who’s having a hard time with allergies at night and quite frankly has always struggled with allergies (licking paws, pacing, scratching). We’ve tried a series of tests at the vet throughout the years, numerous changes in diet, dog food brands and hygiene routines with the advice from our vet throughout the last 14 years. (Just wanted to give context regarding our dog at home). We’ve tried almost all angles possible and process of elimination. Upon stopping by the vitamin/ supplement stand we remembered we were recently recommend by our vet calming supplements to help her sleep with more comfort so we started to take a look into the options they had on the shelf . We already knew what we were looking for , however it was our first time seeing supplements in store as opposed to online so we were curious and reading the back of the bottles. This is when things turn left and become uncomfortable for us . We were approached by an older woman with curly hair who initially stated “what’s the question ?” Assuming we needed help, we then advised we were simply looking for calming supplements for our senior dog however we kindly don’t need any assistance. She then began to question what the exact issue was and what food our dog was on, which at this point we were already uncomfortable and didn’t want to get into detail because again we knew what we were looking for. We took a deep breath, hesitated and advised we were giving our dog table food. We knew the stigma was coming, especially that the associate was on the older side. I understand they are there to help and answer questions, however there’s a boundary you shouldn’t question with pet owners. Without knowing the details and the extensive list of proteins, organic meat, bone broth and vitamins they consist of my dogs daily meals and diet. The associates demeanor became even more condescending and flat out rude. At this point you can tell she’s judging us just off the fact we advised we give our dog house food. You can tell by her facial expressions and tone, we are adults and my partner and I wasn’t born yesterday. She then, without being asked again, advised “supplements won’t bandaid the issue”. At this point I was over the belittling and disrespect. My partner and I left the store with the store instantly, crazy how a 2 min interaction with the wrong person can change a whole first impression. I went back in moments later , in a calm tone expressed my frustration and wanted to reassure her the store missed out on a sale because of her attitude and the way she treats customers. She then became dismissive, I get it. Arrogant people don’t want to hear about how arrogant they are, they want to judge others for being arrogant. I just don’t understand, if you have customers in the store with the intentions of spending money because that’s the only reason why they’re in your store , why make them feel stupid? You think anyone will be willing to spend a dollar there? The gag is, our whole intention of visiting this store was to look into and purchase a dry senior dog food for our dog. She has been getting into our kittens food recently and we wanted to add a dry substance into her diet to distract her during dinner. The dog food is located in the back of store, we stopped in the middle where the vitamins were. We didn’t even make it that far before changing our minds. We were willing to dish out on the calming supplements and dog food even considering it was a locally owned business so things were a little on the pricey side, however we saved ourselves the money and invested our time with this review instead. It seems like others below within the last year have experienced rude customer service from the older lady who works here. Maybe she should work somewhere behind a desk at a zoo since she knows so much about animals but doesn’t have any customer service skills."

"This place is overpriced and doesn’t do transparent business stay away! on top rude and racist stay away!! Go to the New pet place 700 Broadway Exotic & Aquatics or even Walmart. Went to return a over priced pump because my sister bought me one for a gift didn’t need it anymore they rudely refused given a hard time but at check out didn’t mention a word about no refunds is this even legal? no where stated in the receipt btw I bought it a day before :/"

"Absolutely love this site! Anything you can think of is here. The customer service exceeds what you would expect at ANY of the stores in this location. The phone service is also great. Knowledgeable and positive staff are available to help with any pet or product inquires you may have. Definitely my go-to for pet needs!"