Pilates Equipment Consignment

"So far customer service at CASA equipment has been beyond excellent. Brandy has been amazing to work with at CASA and I feel confident that my equipment I ordered will arrive safely and on time. I will use CASA again in the future for my equipment needs."

"I had to wait a long time for my Elina reformer to arrive, but once I received it, I was very pleased. It’s a beautiful, quality-made piece of equipment. The instructors are very knowledgeable and helpful about their products."

"Do not buy anything from these people. They lied to me for 6 weeks about a Reformer. Their customer service is horrible. They don't return emails and you have to wait for them to call you back whenever they get a chance. They don't check on your order before it ships because I had to wait an extra 2 weeks because they didn't ship everything I ordered."

"I ordered a reformer in November 2021. It has not arrived. Originally I was told 4-6 weeks. It's been 16 weeks, with no updates except for when I requested a refund. Buyer beware."

"A+++ ELINA PILATES CONVERTIBLE CADILLAC-REFORMER My experience with purchasing the Cadillac Reformer was par excellence. My Pilates Direct sales representative was available from pre-purchase questions to finalization of purchase and shipping, by phone or email at all times to make this a flawless transaction. The Elina shipping process was customer-oriented and professional. It was the most well packed product I have ever received, although it makes sense when you see the Elina Cadillac Reformer. The quality of the equipment is exceptional. I was so elated when we started to assemble it, knowing the hours of Pilates I will have access to in my own home, as compared to driving to a studio class. It really will pay for itself. I have already enjoyed use of the "Cadillac" after having it less than a week and look forward to a stronger, healthier life. I highly recommend purchasing from Pilates Direct. I only wish, I had done this years ago! Thank you Pilates Direct!"