Kennedy Fitness

"I paid $974.99 at the Sewell location, in September of 2022. This provided a year’s worth of monthly membership, with a $30.92 monthly rate thereafter. At the end of May 2023, the Sewell location closed. When inquiring about a pro-rata refund multiple times, I was not able to get management to respond until I filed a complaint with the BBB and a credit card dispute. Their only offer was a membership transfer (to a location 25 minutes from my home). Although there was talk of opening a new Sewell location, nothing ever came through. You can get all of the same services, and then some, for the same $30 rate at Esporta/LAFitness — without the hefty initiation fee. Plus, you get access to all of their facilities around the country. Beware of this establishment. Management does not do right by its members. Take a look at the attached images from the Mullica Hill location — the facility and machines aren’t even kept clean. 01/05/2024 EDIT for Response: Please see my review on the KF Mullica Hill page. This facility is managed by the same organization, and one should be aware of management’s behavior before committing to this location."

"I have been a member for 18 years. The gym is a good size and I like the social aspect of knowing some of the members. Other than that, it has consistently gone downhill in the last 4-5 years. The cardio equipment is old and most times a good number of machines do not work properly or at all. The roof leaks are a joke, not to mention an accident waiting to happen and never repaired. The sauna and steam room are out or order. The floor is rarely if ever vacuumed in the machine area or cardio room. The night crew does not seems to arrange things as in the morning there are weights and equipment all over the place. The water fountain only works 50% of the time, supposedly when they are filling the pool water is scarce. My guess is that ownership and management do not really care or do not know how to change the current situation. A little pride and TLC would help...."

"This is the worst gym I’ve been a member of. Go to Medford Fitness or spend the extra money and time to go to the Lifetime in Mt. Laurel off of Church Road. I feel that it’s also the most unsanitary gym I’ve ever expetienced."

"I've been a member here for 20 years. I strength train and they have what I need. Friendly staff and they are always cleaning. They need to put up signs with gym etiquette and do a better job with new member orientation. My issues are usually with other members not following simple gym rules. If we had signs we could just point to them when people are out of line."

"All in all this is a wonderful gym. Plenty of machines, weights, etc. it is a commute for me, but I know I will always get a good workout in. The staff are kind and helpful too. If I had anything negative to say it would be about the lack of cleanliness and that it isn’t a 24 hour gym for the price of membership."