Aurora

"We’ve been living at Aurora for over 4 years and we are super happy with all the building staff. Maintenance requests get addressed quickly. Staff is always attentive and helpful. The location is great with best access to subway. Residents are for the most part respectful. The only exception to our positive experience had been the building manager, who left last year, and with the new manager things have gotten better."

"The whole management team is horrible. Nobody ever answers the phone, from the leasing team to the building manager. There hasn't been any maintenance request that was resolved in a timely manner. The building manager Stefan is terribly rude and racist. He would give excuses like "moving on Sunday is not allowed" just to prevent you from utilizing the moving elevator even though the moving rider in the lease agreement clearly indicates the opposite. Smoking is another big issue in the building. As a person with asthma, I constantly smell the smoke coming out of my bathroom. I've reached out to Stefan many times and there has been no fix on that. Oh I forgot to mention that you might see someone's dead pet cat in the trash chute. The elevators have been down more than 5 times since the past year. (yes, you would have to climb to your floor.) Water outage happens on a reguar basis. The level of choas is overwhelming. I would suggest having a lawyer and a therapist before you move in, cause it's gonna come in handy someday."

"I have lived here for 3 years and cannot recommend it more, all due to the building's fantastic employees. I can say without hesitation that the staff at the Aurora is simply outstanding - particularly Mike, one of the building's concierges. Since moving into the building in April 2020 during COVID, Mike has been incredibly dependable and is always willing to help with any questions or concerns. Moving to the Aurora was my first time living alone, however knowing that I had Mike at the front desk gave me a sense of security. Regardless of who it was, Mike always made sure to call my apartment before sending them up. As a single woman in NY I really appreciated his professionalism and attentiveness regarding building guests. Even after dating my boyfriend for months, Mike checked with me first before just allowing him through. Separate from that, it’s hard to stay in a bad mood when Mike is on duty, whether it is upbeat music in the morning, or an interesting story. He actively engages with building residents, our partners, our families and creates a personal touch in a building with 100+ units. He does a great job of creating a sense of community / feeling of home – it’ll be weird not seeing him every week! Ultimately, the ENTIRE building staff is absolutely fantastic - every member of the team has a professional and welcoming attitude, and I can honestly say I will miss the whole crew!!"

"Lived here for 2.5 years, staff is top notch and management is responsive to requests. Incredible views and all the amenities you could want at no extra cost! Definitely recommend the Aurora to anybody exploring LIC"

"I lived at Aurora from August 2020-August 2021. My unit is on 27th floor on the side with Great Manhattan view. It’s been a fantastic living experience for me throughout the stay. Breathtaking view days and nights, very well built and design unit. The staffs; Mike the resident manager, Stefan the handyman and all the doormen were wonderful. They are friendly, communicative, and go above and beyond to assist the residents here. The building itself is very new and there are very few maintenance issues, and even then they were minor and quickly addressed. This is a great building to live in. I highly recommend Aurora to anyone considering living there."