Abington House 500 West 30th Street, Manhattan, New York,

"I had some unexpected issues with the move out and Betty (leasing manager) went out of her way to help me and I appreciate that. George was also the best front desk person I've ever had."

"Lived here for quite a while. Back in the day, this was an amazing building -- finishes were great, units were well maintained, and the staff was always around and went above and beyond. Now, things have changed. There's much less staff on duty at any one time -- often the desk is staffed by one concierge instead of two and before there were multiple maintenance men for just this building, now we share a single maintenance guy on duty split between this building and a neighboring one. The office doesn't pick up their phone anymore, and often seems closed and dark. The amenities fee for the gym has doubled. And the fee for the BBQ areas has almost 4Xed. Paying rent went from something they handled in-house to something handled externally. And, of course, the units have started to show their age. It's clear that Related, the owner of the building, which for years was the go-to rental company for individuals seeking high-end apartments has shifted strategies to simply trying to wring out every last penny from their tenants now."

"One of the best properties you could rent at in Manhattan. The staff is impeccable, friendly, and proactively helpful. Amenities are top quality and make one believe they are utilizing a five star spa and gym. Bowling alleys and event spaces are perfect for small and large gatherings. Multiple roof decks are ideal throughout the year for solo or groups. Apartments are clean, spacious, and terrific views. Very quiet."

"You can tell the staff/building management cares. We're currently staying here in an extended stay unit as we look for apartments back in the city after selling out upstate home, and it's been an absolute pleasure. Nadia at the management/leasing office cares about the building and its people. Everyone I've spoken to is super responsive, available, and genuinely work with you to make your rental experience a pleasure. We might not be able to get the unit we need in the timeframe we need it right now, but we are definitely coming back to Related managed buildings. My husband absolutely fell in love with this place and its amenities! Edit: Now that we're kinda post-COVID, although the management is still amazing and we appreciate the friendliness, the amount of enormous parties booking out private spaces is a big turn-off. It feels a lot less luxury and a lot more Jersey Shore Chuck-E-Cheeze with the 20+ person parties taking over amenity areas. Couldn't find a quiet outdoor space to enjoy and work with reliable internet once the warmer weather hit, so that's a shame. Would definitely consider the space again if policies got switched around, but for now, we're happy to enjoy our own private roofdeck at a different residence."

"Fantastic place to live! Building staff is incredible—responsive and friendly (s/o to Deto and Isuf). My unit is like new, has lots of light, and is surprisingly quiet. Health club is a huge plus and there’s an amazing roof deck."