Callen-Lorde Bronx

"I have been a patient at this clinic for over a year now (I used to be a patient in another Callen-Lorde location). They have provided affordable healthcare both when I was insured and when I wasn't. I feel that my PCP, and the staff in general, actually cares about me and they want me to be healthy. The staff is always friendly and helpful. Here, patients are more than just charts on a paper, they are humans."

"My review is information a close friend of over a decade shared with me which upset me to my core pertaining this location. My friend enrolled here last week and was excited claiming it was a pleasant experience per our phone call over the weekend. But today I met with her and she shared a concerning account saying she was forced to repeat vital bloodwork yesterday that she had already given last week but somehow her results were not in their (Callen Lourde) system which is concerning. She showed me her bruised arm where someone by the name of Stephanie had drawn blood from the very same bruised vain against her protest. She added that out of nerves and fear for needles she shared with Stephanie how inconvenient it was for her to walk in this unbearable heat being heat intolerant due to her advanced medical condition she had been dealing with this diagnosis since 2009 in which Stephanie commented asking her “if she had to take special pills or a cocktail because it was so long ago” making my friend feel uncomfortable with ageism and before the needle was out of her arm she purposely turned the needle while looking for a bandage hurting her arm further and pretending it wasn’t a big deal. Afterwards my friend reluctantly asked her for pantry recommendations and received a few but without needed information such as website or full address with one just being a picture of a church. When my friend asked Stephanie if she could please provide the needed information she said Stephanie snapped telling her “she needed to do some of the work and google for information (yourself) herself” adding she too (Stephanie) was in the same boat (financially) dismissing her food information inquiry. Let me say that this Callen Lourde employee needs better training or shouldn’t be employed here or any other medical office since she has zero knowledge on how to interact with patients. Patients are sick health wise and expect decent care not be forced to walk in deadly summer heat to redo bloodwork because their clinic or their clinic’s 3rd party aren’t professional. Secondly not everyone has internet and it’s humiliating enough to be an open book to rude employees let alone begging for help finding food shame on this employee! I hope administration reads this because it’s unacceptable behavior and shouldn’t be happening. I advised my friend to file a complaint and sadly she answered that she was too busy trying to stay alive dealing with her health condition and worried what she’d eat next she had no time for anything else. SHAME ON YOU CSLLEN LOURDE for allowing this to occur! So BE WARE *UPDATE* DOCTORS ARE NEVER AVAILABLE EVER SO BE PREPARED TO SEE A NURSE OR OTHER STAFF INSTEAD OF YOUR DOCTOR AND FRONT DESK ISNT HELPFUL*"

"I've been with Callen-Lorde Manhattan for over 15 years and have has almost uniformly great service. Now my partner and his son are registered at the Bronx office: my stepson has diabetes and has had a terrible time consolidating supply providers. CLB has been responsive and incredibly helpful with this. So I am very satisfied."

"The service provided is exceptionally thorough. My doctor and nurses are excellent, and I've never felt healthier with the support of this team."

"Best clinic ever.. Steve Weiss is my doctor, he is the sweetest and kindest person I've ever met. Also they are so attentive and call you back for everything."