CityMD Paramus Rt. 4 Urgent Care - New Jersey

"Nurses and receptionist were great. The doctor came in with the rapid test that indicated covid and flu results and then the nurse printed what the software said for flu. Didn't check my ears, which they hurt,; didn't check my sinuses, considering my teeth hurt. Only checked my lungs, which I appreciated."

"My name is Craig Lynch I have been to City MD about five times now each time I've gone there they were able to get me in rapidly never a long wait. They are also very friendly and very knowledgeable. they have always been able to cure me and I have never had to go back with a follow-up issue because their treatment did not cure me. I would recommend them to anybody."

"I am very pleased with my recent fourth experience here, as I also was with my first. My first visit I had an ear infection and my PC doctor was on vacation. This time a follow up visi for a severe bronchitis condition. . In all visits the doctors were professional, caring and put me at ease, and solved the problem. The place is immaculate, bright and cheerful. I didn't need to fill out reams of forms. Just a few questions. Less than 15 minutes later I was ushered in. All the office staff are personable. My UHC insurance covered with a $40 copay vs $0 for my PC. Worth it in an emergency, as the emergency room copay would have been $90 and much more time and hassle."

"If I could leave a lower review, I would. I went there waited 45 minutes for the results of my first rapid test and they did a second one. I waited 45 minutes for that the rapid was positive the first time negative the second time, so they decided to wait for my overnight to decide whether or not to medicate me, I got the results the next day and I called to get a prescription and they say I have to call the aftercare department. I waited on hold for 45 minutes at the aftercare department and left the number for them to call me back when they call back I couldn’t hear them they were in the Philippines and a lot of static. I asked him to call me back and they didn’t. I called the office again to complain. Why can’t I just get a prescription I was there the day before and they said this is their procedure. The procedure is not good. The person manning the phone was very nice and accommodating. Not her fault. Just a bad system for people who are sick I just wanna get better."

"While you might have to wait a little in the lobby, the service and care is spectacular once you get called in! The physicians, nurses, and x-ray technicians were all extremely kind, thoughtful, and knowledgeable. They put you right at ease, and had a great sense of humor and positive demeanor! The x-rays were taken there & were reviewed by the doctor really quickly too! I highly recommend this urgent care facility."