Metropolitan Surgery Center

"Dr Kevin Yao and all his staff are absolutely amazing and helpful! Even the staff of Englewood Hospital where I had my procedure… professionalism in every sense of the word and very knowledgeable on what they do. Jesenia, Dr Yao’s surgical coordinator is simply the best. Thank you for this wonderful experience with you group!"

"My husband had an achilles repaired and our insurance Informed us prior to surgery we would only have to pay a copay 150.00 for facility. They are billing him almost 3,000. They have entered incorrect billing codes as per our surgeon Dr Cella. I've called Metropolitan surgery billing office and no response. My dr cella billing mgr always has tried to call n to no return call . Don't use this facility unless you're going to be able to pay these undisclosed fees of coding errors."

"Everyone there will give you different information. They blame the doctors for the schedule and claim they have no control over it. The doctor will blame the surgical center. You'll end up in circles with no clarification. No consideration for children with mental health issues. They told me to come in early and left me sitting in the waiting room for hours. Office staff will talk about you like youre not right there. Some of the nurses in charge of my child's care are extremely nasty. My child was recovering from anesthesia and urinated on herself. The nurse sighed heavily like we were a problem to deal with and left the urine soaked bed in the middle of the recovery area! Oh and side note, if you go to "avenue c" convenience area for any food items. Check them thoroughly as i pulled something out of the fridge that was covered in mold."

"I had knee surgery on 3/17 and Jan Jan and Mel is the best. They made me so comfortable. My anxiety was on 10,000. Mel, made me laugh so hard. My fiance brought me to surgery and I didn't kiss him as we always do when departing. Jan Jan actually insisted she would call him and had him come back and give me a kiss. They are the sweetest nurses I've ever met. This place is a 10 in my book."

"Stay away from metropolitan, the surgeon and nurses are nice, lisa the lady that is responsible for scheduling is also great, but they overcharged you and refuse to refund money owed. They charged my husband $1100 prior to his procedure, in June, when we were only responsible for around $400 four month later they are still telling us we have to wait around 45 days for a refund."