Urban Wellness Physicians - Urgent Care & Primary Care 1349 Broadway, Brooklyn, NY 11221

"My first time visiting urban wellness physicians and The whole staff was amazing. From when I called and Silvia the medical assistant was truly helpful over the phone, when I walked in I felt welcomed and the other medical assistant Odalys was extremely helpful, I went in for my annual physical and odalys made sure I felt welcomed and comfortable I didn’t even feel the needle go in and to me that’s a big deal just to mention she’s really good at drawing blood. The doctor Melissa was really good and helpful, will definitely recommend and will be back."

"The staff is extremely warm and welcoming. Dr Khan is very patient, transparent, thoughtful and thorough! Did I mention they’re very affordable?! If you’re paying out of pocket, look no further than Urban Wellness Physicians!"

"I didn't know what to expect with the terrible insurance that I have but this has got to be the worst medical facility that I have ever been in. There was paper work to be filled out prior to my first visit which I had expected so I arrived early. The staff was very pleasant and that is why this place gets one star. The wait was 40 minutes to be seen. I was there for a annual check up and to have blood work done. The desk attendant was the same person to take my vitals and draw blood, which I will get to in a second. The physician came in and didn't check anything. She stated the same information that I gave to the attendant and did not monitor my heart, breathing, reflexes, abdomen or check my ears and throat or any of the things that a doctor should be checking, especially at my age of 42. I am diabetic so I did let them know that I would need blood work done to check my A1C. Well, the attendant couldn't find a vein- even though I directed her to use the same arm and vein I have been using for over 20 years. On top of that she was clean but messy and you could tell that she hasn't been doing this long, so I am not holding this against her. However, the physician came in to draw blood and couldn't find a vein either and when she stuck me with the needle for the 4th time, it worked- from my hand! That is so painful. They tried to blame it on lack of hydration, but I drink 3 or more liters of water a day and I was not dehydrated. Then they said it could be high blood sugar, but when my blood results came back my blood sugar was within desired range. They also did not put in all of my prescriptions that was needed, so I have to call back to do this. How inconvenient??? To make matters worse, they called me to give my test results for blood work and my cholesterol- which is usually high-came back low, so because of my experience I am not sure that I trust the results. Not to mention, another physician called me, not the one that I saw during this appointment. I could also hear everything being said from the room next door, so there is not privacy. You need to fix this!"

"So today I called AG urgent care that's up the block from this location, I asked them if they had a certain vaccination in stock that my son needed. The receptionist said yes. I then asked her if I could walk in with my son today and get it, she said yes. I arrived at that particular urgent care and after waiting for an hour n a half, I was told that I had to come back on Wednesday because the pediatrician that administer the vaccine was not in. I was livid as I had just called and asked before arriving if I could BRING my SON, a clear indication that he's a child, and I also said it was for school vaccinations. A clear waste of my time. As I was leaving I happened to pass Urban Wellness Center and decided to try my luck. Imagine my surprise as I was called straight to the back. I didn't even waste a fraction of the time I spent at the other urgent care that's one block up from here. The nurses and the doctor was extremely nice. The Dr made my son feel comfortable about getting his needle and everything went smoothly. Complete night and day from the dreadful location we had just left. They now have a forever patient for all my urgent care needs."

"This was my first time going there but as they say about first impressions. This was one of the best first impressions I've had in just about any medical facility I've ever been to. The staff is super friendly and sweet and go above and beyond to assist all their patients. Not a patient and need help finding a primary? Not a problem. What usually ends in an annoying back and forth over the phone, was swiftly taken care of in about 5 minutes along with a same day appointment that was conducted less than 10 minutes later. I don't know how the rest of my experience will be, but if it's anything like this, I hope to continue to be a patient with them for a while to come."