Windsor Hotel

"This hotel is actually a scam. The rooms are the exact quality youd expect for the price point of $90 a night dont get me wrong. I had an issue with a double booking and they refused to cancel one of my bookings and refund me so they forced me to pay for both rooms which is absolutely ridiculous. To make things worse I asked to speak with the manager to help solve this issue and they said and I quote "he has his own office with a private entrance we have never met him before." Both employees had been working there for over 6 months and they claim they have never met their manager before like WHAT? god awful customer service, just trying to take as much money as possible."

"Staff were friendly and check in/out was easy. Generally safe hotel as you have to be buzzed in by front desk. If you are looking for a cheap stay in manhattan, this is a solid place to stay. It is a 2 minute walk from 2 different subway lines which can take you to either Manhattan (Times Square, Central Park, etc.) or Brooklyn/ Queens and is also a 25-30 minute walk to both Lower and Midtown Manhattan. If you don't mind staying in a basic hotel in which you can sleep, shower, and even keep your belongings for a few days then check it out."

"For 2 star hotel I didn’t have much expectation. I must admit I was pleasantly surprised finding travel size toothpaste, shampoo & conditioner in our bathroom. They provide cleaning only by request. Room was cold when we arrived and the heating button was hard to operate due to its state - the top of the button just wasn’t there. Despite these facts, if you are looking for a cheap stay in Manhattan, go for it. Plus, It’s close to the orange subway line which gets you to the most iconic spots."

"I roughly knew it wasn't gonna be WOW by the reviews, but here goes. We were greeted nicely and check in was quick and easy. Clerk even helped me find parking. Walked in the room and we were greeted by a rather peculiar smell; there was pee in the toilet bathroom door open, you get the idea. After airing it out, the room was rather quiet and comfortable. Not a lot of noise coming in to the 4th floor. My recommendation: do a room sweep before settling in just to make sure they did a full cleaning. Otherwise, have a good time"

"Great Hotel in a good location in Chinatown. Only five minutes from the subway. The hotel is on the older side but the rooms are ok. Everything is working, sheets are clean and beds are fine. It is not a four seasons though. But for people wanting to visit the city and not only staying at the hotel and don't want to spend a fortune it is a great place. The personnel at the front desk are super nice and accommodating. We felt very welcomed and had a great time."