Long & Foster Cape May, NJ - Realty

"WE JUST SOLD OUR HOME IN CAPE MAY, NJ AND ARE EXTREMELY PLEASED WITH THE PROFESSIONALISM AND PERSONAL SERVICE PROVIDED BY OUR AGENT GAIL WILSEY-MORRISON. SHE HAS ALL THE QUALITIES A CLIENT COULD ASK FOR AND WE RECCOMMEND HER HIGHLY. LONG & FOSTER IS FORTUNATE TO HAVE GAIL TO REPRESENT THEM IN THE MARKETPLACE."

"The beginning steps of the summer rental with this agency was nice and easy. My reasoning for the low rating is for two reasons for a summer rental (week). 1. Not being able to check into a home until after 4pm on a Saturday, when you’re spending a lot of money for a week rental and having to check out before 10am is very rigid and basically gives you two less days to stay in the home. I would have appreciated knowing that up front before renting knowing we spent close to $7K for a week and used the home fully only from Mon-Friday. 2. We lost some of our security deposit without any notice. When I tried to call and get better details, I was yelled at by one of the agents because I was upset, even when I tried to explain that I disagreed with some of the reasonings of not receiving a full deposit back. This included not turning the dishwasher on (although loaded), accusations of smoking in the home which were completely false, and laundry issues. It seems as if even this realtor agency is at the mercy of the owners of the homes, which is very unfortunate because then the owners can truly take money from the deposit without any real proof. It would have been appreciated if we could have at least heard about these issues in real time to have a chance to dispute anything. Definitely be careful about this when using the rental services."

"Absolute worse experience through Long and Foster with our summer rentals and Rosemary Jones as the agent. Extremely rude."

"I cannot say enough good things about Long & Foster. Customer Service is top notch, and they really go above and beyond to ensure you have a fantastic experience, even down to little details like providing helpful tips to help you enjoy the area. Throughout the entire process they were very responsive to every question, even after my rental week was over. I will definitely be using them again and recommending them to all my friends and family. Well done!"

"For many years we have owned or rented properties in Cape May, and we’ve encountered many realtors both good and bad. Long & Foster is at the top of our list as the most exceptional real estate agency. Our most recent rental had problems and L&F went above and beyond to resolve those problems. One of the staff actually came to the property on Saturday evening to clean! On Sunday morning a repairman arrived. Every phone call was responded to with professionalism and concern. I recommend them highly."