Long & Foster

"I was thankful and happy when this company agent Rena Reali-Urglavitch worked with my agent to rent 281 Oaktree drive, Levittown, PA last year in August. Then i got shocked when got a threat call from this agent for my request to adjust last month rent for a month in advance. Actually, there was an issue for hot water supply in the house and landlord rejected to fix and our whole family health was affected. So, in concern with landlord I start searching new house. So, I request the landlord to know can I use my last month rent or security deposit for the months while searching for new house. I just asked to know it. Landlord contacted here and in response she called me and threated for the police and saying I cannot stop to pay rent and bla bla…May be she misunderstood my request. But later she understood and mater was resolved. But now I, surprised on her interest not help in one of my lease agreement legal issue on which she signed. The landlord holds my security money unjustly in the name of late fees but i never paid late fees, I have proofs. When I asked her help for this issue, she replied that she does not interfere between disputes of landlord and tenants, I may go to court. Might be everyone know that how much it is expensive and time consuming to go through court process. My question, what is the objective to sign a lease agreement by such real estate agent when cannot help against unjust happened against a lease agreement term, second question why she was interesting to interfere while above mentioned hot water issue happened if she do not interfere between landlord and tenant issue. May something different due to race, religion, gender, or origin differences…just a guess. Please think before working under such conditions with such agents and companies. Late fees money is not a big problem but open unjust—hurts."