Hotel 32|32,

32 E 32nd St, New York, NY 10016, United States

"Perfect hotel if you need to be in the city for a night (or more). Was meeting friends coming from Penn, so perfect location and easy by subway to get to the UES. This is not a fancy hotel, but it is lovely, clean and convenient. As a previous NYC resident for 40 years, a pleasure to come back to an affordable, pleasant hotel. Sandra at the front desk was sweet and helpful. Bathroom a bit dark for makeup but worked well. I am noise-sensitive and absolutely no noise at night."

"Nothing is hidden on the website. So just book the right room, and you'll have a great stay in the heart of Manhattan. We were there with our toddler, and that was the perfect stay with a view on the Empire and feeling home every evening thanks to the awesome fully equipped kitchen. Staff is genuinely kind and helpful. What else should you ask for ?"

"This is by far the worst stay in NYC for us. We paid more for this stay that we have at the Hyatt in Chelsea, which we loved! For the steep price, it’s SO not worth it! We booked the most expensive room as the premier suite, it’s dirty, not updated, super tiny, and the front desk customer service is so rude! We’ve asked several questions to the front desk guy, who seems so put out each time & not helpful. Where is the rooftop? What is the sushi restaurant all about? Where is the nearest grocery? Each time the replies were not friendly and not helpful. Customer service is horrible! We will never stay here again! Do not pay to stay here, it’s not what the pictures seem! If it was refundable, we would have left to find another hotel stay, the day we got here. The website feels like a lie. It is definitely not a 4 star hotel and the rooms are of significantly lower quality than advertised. This is not a 4-star hotel. The paint is chipping, the AC doesn’t work so we have the balcony door open. Which- ha! You call THAT a balcony, what a joke!! The decor is atrocious! The curtains need washed."

"Expensive but good location & close to subway. Our room was near the lift so sleep was constantly interrupted. Room decor was unremarkable but super clean - thank you housekeeping. Reception staff had zero people skills. The best thing about this hotel is the Korean restaurant next door."

"Stayed here and the room for the price was excellent! Had a separate 1 bedroom from the kitchen and the main area. Also a pretty spacious bathroom with good water pressure! This was centrally located about a 15 min walk to Rockefeller building. Would highly recommend the City Bikes to get around or walking versus driving if you can help it. Everything in our hotel was spacious and the front desk people were courteous. I would come back here."