CVS 1827 Main Street, Peekskill, NY 10566

"part of this complaint is for CVS in general, I made an appointment for a vaccine for pneumonia, They ask which one you want, I have no idea what the difference is so when i went in pharmacy i asked before i made the online appointment, I received a very vauge answer, So I just picked the newest one when i made the appointment, in their defense This pharmacy is always overwhemled, when i arrived they were extremely busy, I waited online for 10 minutes to be told to sit and wait and they would be with me in a couple of minutes, Needless to say 35 minutes later, I had to get back online for another 10 minutes to find out why, I canceled and the went online to book another appointment in another CVS. I went to mohegan lake the next day fior that appointment which was confirmed and they told me i could not get it there because i had another appointment with the previous CVS and I ordered a different shot then the first ( this was an accident) so needless to say after driving 20 min to this CVS, I still did not get the shot. So in the parking lot I made an appointment with Walgreens in Peekskill for 2 hours later, They did not ask me which shot I wanted till i arrived at the pharmacy and then explained clearly what the difference was between both ( It took 30 seconds ) I was given the shot and was on my way, The whole experience took less than 15 minutes. So CVS PLEASE GET YOUR ACT TOGETHER, until then its Walgreens for me"

"This place is nothing short of great. Pharmacy as with any pharmacy in the world could be tied up with lots of prescriptions and people not treating them well. They do not just put pills in a bottle. There’s a lot that goes into the prescription filling process and this is something I get. As for the store itself, everyone is always nice and helpful. Store is always clean and check out lines are fast. I’ve never had problems here. Manager of the store is so sweet too! It’s a joy to see her each time."

"I moved to the area and decided to give the pharmacy a try by scheduling two vaccines. When I arrived I checked in and was told they ran out. The cvs app did not tell me this. So I decided to get my other vaccine. I was told the wait would be few moments that took about 20 min. I walked out. Well while I was there I witnessed a shouting match between the pharmacist and an irate customer. So unprofessional. I decided to never set foot in this store again."

"We had two vaccines scheduled for today. Upon checking in we were told that they were out of the Covid vaccine but we could have the RSV. We were told to have a seat. People were sitting in the chairs hacking and coughing, waiting for their refills. After a half an hour, I finally went up and asked to speak to the pharmacist. The male clerk on the front desk said that she was mixing the vaccines for us. Now I’m not a scientist, but I am pretty sure that these vaccines come already mixed. She’s not in the pack brewing up a batch. Finally, I said to the clerk, if I could speak directly to the pharmacist. I couldn’t believe how unprofessional the pharmacist was. She started yelling from the back of the store over all her employees that we needed to understand how busy she was I could not get a word in edgewise she kept talking over me , this was the most unprofessional pharmacy and pharmacist I have ever come across in my life. The girl could not have been more than 25 years old with a major major attitude. My only word of advice is to go to another pharmacy because this one is horrendous. Do not come to this pharmacy ."

"Prescriptions sent directly from my doctor are NOT getting filled. It just says "processing" on the app. One of them I had to call FIVE days later for them to finally fill it. Now, here I am again and my prescription that was sent in 6 hours ago (that I NEED now) says "processing". I called and the phone rang for 50 min. with no answer!! This is absurd! I had other issues in the past with prescriptions but I will be here all night writing about it. AVOID this pharmacy at all costs!!!! I will be switching pharmacies!"