Cold Spring General Store

"I went in last week and purchased a nice ornament. When I unwrapped the ornament today, it was shattered - the store claims they aren't responsible because they would have wrapped it in bubble wrap in addition to tissue paper. Bubble wrap would have indeed protected the ornament, but there was no bubble wrap, only tissue paper. Unfortunately, the store owner was more interested in clinging to their false narrative than in retaining a customer. There are many places to shop, and it's hard to justify continuing to shop at a business that doesn't stand behind their customer service or their products."

"Really strange woman who works there kept following my wife around, giving her weird looks, acting like we were suspicious. Seemingly, she didn’t like my wife’s scarf. Weird. Like really weird. Would be comically weird if she wasn’t leering like a bougie Addams Family aunt. Almost made a purchase but was too uncomfortable. that lady needs to learn personal space and to not be offended by scarves."

"One of my favorite stores in Hudson Valley. So many charming heirloom quality treasures."

"Really cute shop! They had decor, books, food, drinks, clothing, they covered all the bases. Nice stuff, some local. Prices were about what you'd expect from a cute little boutique."

"Lovely little shop with beautiful items. I didn’t appreciate being gawked at and followed through the store though. After about 20 minutes of us browsing, cashiers made their way to where we were browsing and it was obvious that they thought they knew what our intentions were. Despite this, I did make a purchase, but I most certainly will not be returning. What a pity that we were treated so unkind and despite our Hispanic names and looks, our money was accepted. Disappointed!"