Claire's,

3710 U.S. 9, Freehold, NJ 07728

"2 days ago I purchased cartilage earrings and was told by nia worthy that I can have them returned. I decided I didnt like them so I came today to return them. This girl with colored hair and glasses who works there told me they dont accept returns so I told her what the other girl told me. She took my receipt and saw who ringed me up. She told me that the girl nia is a new worker and that she didnt know any better. This girl said she cant do anything to give me my money back but if I had known that I cant return them, I wouldve never gotten them. They acknowledged it was the girl nia worthys fault for not knowing the policy and giving me false information but it's unfair that it is at my expense. This is disgusting customer service. I want my money back. This is not right."

"First time piercing at Freehold Claire’s today. Young lady that did piercing was wonderful. All questions answered and very professional. Will definitely be going back."

"Awful experience at this store.. nobody is at the store, the cashier with rainbow hair is just talking with someone who you think is a customer but she is just showing her stuff from her phone.. wait for at least 10 minutes struggling with a baby in my arms and 2 more kids eager to pay and leave. But they didn't care.. just keep chatting I asked another associate if she works there and if she can help me so I can pay for the product and she look at me like if I have 3 heads and just said " you have to stay in line" again no other customers were at the store.. so this other lady was doing nothing. We just put the items back and leave.. never again purchase anything from this store"

"I like this store because it has nice things. There are a lot of lip glosses and I like them. The employees are very nice because it’s a kids store. My little sister likes shopping here for nail polish and bracelets."

"the girls are always so sweet and especially recent have been really helpful with returns! i had bought earrings with bad hardware, and had to return them for a new pair, when the new pair snapped out of the packaging at home, it was slightly frustrating, but when i went into the store they were so understanding and helped so much with getting me a new pair of earrings, and any frustration i had with the earrings (not them!) was gone because of how nicely they handled things! definitely will continue shopping here as long as the staff are so wonderful!!!"