Nail City 40 Jersey Avenue, New Brunswick, NJ 08901

"I booked the appointment about 2 weeks in advance expecting a great set for prom. My friend had gone here before with Sandra and her nails looked amazing. The service was great however the set was awful. I let Sandra freestyle seeing her work on her instagram and instead I now have $150 down the drain, the set was originally $190 which made my heart drop (also which is absolutely ridiculous, the cheap gems shot up the price by $40 more and should NOT cost that much), however I received a 20% off discount which dropped the price down to $152. I did not have the heart to tell her that I was totally unsatisfied and upset with my nails, so I told her that I liked them, paid and left which I should not have done. I want my $150 dollars back because this is not the finish product anybody would expect. I wanted them much shorter than they were however Sandra scoffed when I asked for them shorter and I didn’t feel comfortable clarifying the length that I wanted afterwards. I ended up crying the car ride home and painfully tearing all of the nails off as soon as I got home because I can not go to prom with these. I tried to convince myself they were not that bad but everybody that I had showed them to told me they looked awful especially for the money that I had paid. I expected something totally different as the pictures of past finished products by her all looked great. Please do not come here if you have an important event to attend and want to leave happy."

"Thanks Ashley for fixing my broken damaged nails. Everyone is so nice . Very quick service! Very easy making appointments."

"be aware a SIMPLE short set of acrylics WILL cost you $100-150. Their prices on the board are not true and you will end up paying 3-4x what you expected for rushed nails. This place used to be a good shop when they initially opened, now they think they’re celebrity nail designers especially without a license. Bad attitude & bad service. I will NEVER come back and I will let all my friends & family know. For New Brunswick, you’d expect to find humble service."

"So I used to be loyal to this place only, but I’ve had to change my mind. I had my nails done for my wedding here (2 years ago) and they were wonderful and exactly as I wanted. I believe the woman who did them is no longer working there, though. Since then things have gone down hill. I always make appointments, but they have cancelled twice in the past few months. The last experience is really what changed my mind, though. I asked for a gel manicure only. They were able to take me early, but the woman destroyed my nail beds. They were bleeding for 40 minutes after I left, were red swollen and stinging for 2-3 days after. I had to keep taking ibuprofen and applying Neosporin. 10 minutes after the appointment, small dimples started forming in the paint, 18 hours after my appointment, the paint peeled on one of my nails. I was really unhappy. The lady even gave me a dirty look when she found out I arrived early. I will give this place another chance, because I think it used to be really great."