Mondovi Dental - Plainsboro Township

"BEWARE OF MONDOVI DENTAL: I wish this review program would allow people to select zero stars because Mondovi Dental is a terrible institution. The front desk workers are rude and unprofessional. They decided not to process my dental insurance on time and allowed my good name to end up in collections. I called my dental insurance company, and they said Mondovi is responsible for the issue because they waited past the deadline for the insurance to cover my cleaning. I had to pay hundreds of dollars out of pocket unnecessarily. This morning, I asked Mondovi’s front desk workers if they could help refund my money as it was not my fault, and their response was, “Get an attorney.” WHAT A JOKE."

"Mondovi Dental at 666 Plainsboro became a hell hole since Dr. Spielman retired and turned over the business to these rude, craving lunatics. Last year, I went to Mondovi Dental to reattach my implant crown, which had fallen off. Nothing more. I was willing to pay the total amount as I always do. However, the front desk person and a dental assistant switched back and forth concerning my out-of-pocket payment and trickery to get me to pay for a cleaning. The assistant came to the room as I waited for the dentist and said, “You are required to do a cleaning by law.” I said, “As you can see, my teeth are white and clean. I do not need a cleaning right now. I came today to only reattach my crown.” She left the room upset. Another assistant came in and whispered, “I overheard what she said to you. There is no such law requiring you to do a cleaning.” I said I know. When the dentist came in, I told him I had come to reattach my implant crown that had fallen off. I mentioned that the assistant said I was required to do a cleaning by law. He said, “No, there is no such thing.” He added, “Moreover, your teeth are very clean.” The dentist was kind. He said I do not need to pay to reattach the implant crown. He would do it for free. The dentist went to the front desk with me and told them I did not need to pay to reattach the crown. When I arrived home, I received a text message from Mondovi stating that I must pay a bill of a few hundred dollars. I called Mondovi, and the front desk person acted as though she had no clue what the dentist said or what had happened. I said I needed to speak with the dentist. She said he was busy working on a patient. I called back and left a message for the dentist to call me, which he eventually did. He said, “Please ignore the bill. The service I rendered was free.” Two of my friends (loyal Spielman customers) left Mondovi because of misdiagnosis and the insane front desk workers. I also left Mondovi Dental because of those shady 666 front desk workers and poor dental treatment."

"I had an exceptional experience at this dental office! The team, including the receptionist Lauren, was not only kind and thoughtful but also incredibly comforting. Dr. Shah and Elena, my hygienist, exhibited outstanding bedside manner, addressing all my concerns and guiding me through my plans and my X-rays. They provided valuable insights on future care and discussed various options for handling my fillings. The detailed care extended to walking me through and explaining my payment plan and coverage, making me feel assured. The team's sweet demeanor and truly proactive approach alleviated my stress around going to the dentist! I'm beyond grateful for the excellent service and the prompt action in addressing my concerns! :)"

"Everyone was very informative and caring about the health of my teeth which I always appreciate. The receptionist, Lauren, was very kind and sweet. My team help set me up with a plan to get my teeth right."

"I've been going this office since Dr. Spielman was there. Last month, a 40-year-old gold post loosened just before a 2 week vacation. Dr. Shah made time at the end of the day to recement it. However, he soon discovered that the root had cracked and that I'd need an implant. Still, he used his strongest cement and came up with a way to keep my front tooth in place throughout my vacation. He also took a mold for the temporary flipper which was ready before I started surgery. Dr Shah is personable, ingenious and very knowledgeable. The office staff are always friendly and helpful and my hygienist uses the numbing gel for painless cleanings. Needless to say, I highly recommend Mondovi Dental in Plainsboro!"