Subaru of Morristown Service Center

"I have been dealing with Subaru of Morristown for about 15 years. My first Subaru was gifted to my granddaughter and I am on my second one. Both cars have always been serviced by Subaru of Morristown. I have always found them efficient, fair in pricing, great in insepction and dealing with issues and always keeping me informed! Victoria is always so friendly and quick to help! And I really appreciate the valet service and car wash. Thank you, Subaru of Morristown!"

"I love working with Subaru. They’re honest about the pricing competitiveness with their tires, to which I give Javier a shoutout to. Thank you for your help and guidance for my Forester!"

"BEWARE! THEY WILL SCAM YOU! You'd think the subaru of Morristown would be the most efficient, but it might be the worst. I took a car in to have the air conditioning looked at and was charged almost $300 for them to do something unrelated and not fix the problem. Then I brought it back for them to tell me what was really wrong with it and ask for an outrageous price. Why not just tell me what was wrong with it to begin with? And if that wasn't bad enough, to my horror when i happened to look inside the hood, THEY LEFT ALL THE CAPS OPENED IN THE ENGINE! I think this was another attempt to sabotage the life of my car and have me come back. Some of the caps were even missing! On top of that they left my car dirtier than how I left it. The level of disrespect is astonishing! I will never have them do service again and I advise everyone else to avoid this place at all costs. Go to a mechanic instead. I ran an estimate and subaru charges almost double. And don't worry, the employees will still get big bucks from the parent company in Japan anyway, so they'll be fine. I'm not going to delete this review or change it, because they failed me way too many times at this point and I've been way too forgiven. This place is a disaster and a straight up SCAM!"

"I recently brought my car in for maintenance at Morristown Subaru and was fortunate enough to have Joelle Rivera as my service advisor. From start to finish, she made the process effortless and stress-free. Joelle kept me updated throughout the service and went the extra mile to make sure all my concerns were addressed. The work was done efficiently and my car was returned to me in excellent condition. I'm very impressed with the level of customer service provided by Joelle and the entire team at Morristown Subaru. I highly recommend them for all your car maintenance needs."

"I had a wonderful experience at the Subaru Service Center last week. I was assisted mainly by my Service Advisor Victoria. She was exceptional. She was very knowledgeable and helpful and went out of her way to make sure I got the best possible service. She kept me in the loop every step of the way and made it a very pleasant experience. I also had a great experience with the rest of the staff at Subaru and plan to return in the future for any of my service needs. I have nothing but great things to say about this service center."