UGG - Gloucester Premium Outlets Gloucester Township, NJ 08012

"One of the few stores with excellent customer service. Staff was readily available to answer questions and get my items quickly and very friendly. Great store and staff. Definitely visiting this store again in the near future."

"I personally had a very good experience here. I was browsing through to see what selection they had of uggs, and wasn’t considering buying anything. But the customer service was great! Specifically, Miles had great customer service and was very convincing that I bought a pair of uggs. I would recommend this store and will be purchasing from them again!"

"Love this store! I particularly love how attentive the employees are to customers and knowledgeable about products shout out to Miles for going the extra mile and paying attention to my personal style and helping me choose shoes that match that!"

"I purchased These Uggs on for my daughter 12/2/2023 Today 12/10/2023 her shoes busted open while she was walking. I was completely upset because she was in center city and had to be embarrassed because her shoes just broke apart when it’s cold outside. When I got to the store the customer service was terrible. I had my receipt but was told because of company policy I have to do my return by mail for the $180 shoes that are cheaply made. The store manager refused to give me her General Managers email and her District Manager’s email. I asked could an exception be made and she said no. I just wanted to send an email about my experience with the Ugg product I brought and wanted more feedback on the quality for a higher up. She covered her name tag called mall security and the police on me. I have the police report number pictured as well. This woman shouldn’t work with the public. The Male cashier with the glasses started yelling at me while he was ringing up another customer. I had to tell him to stop talking to me and focus on on the customer in front of me. I’ll never shop here again."

"I've never bought UGGs before now, but holy cow I was missing out! I ended up having to go back to get a second pair (different style) because I love the way they feel and how warm they keep my feet. As far as the store - it was very clean and well organized, and the staff was decent. However I do feel like they could benefit for an additional register or two as I've never been able to check out without waiting in a line of at least 3 or 4 people."