DNA Footwear on Smith Street

"Stumbled across this store today and I'm happy that I did. The sales associate, Louis was incredibly helpful and patient as I tried on at least 5 pairs of shoes. I walked away with a pair that I am very happy with."

"Had a lovely experience shopping there today. Fabulous selection, great sale & wonderful salespeople. Tameka is fantastic. So helpful & knowledgeable. I only bought one pair today but I shall return. Thank you"

"I recently had the pleasure of visiting DNA Footwear on Smith Street, and I must say that my experience was nothing short of exceptional. From the moment I walked through the doors, I was greeted with a warm and welcoming atmosphere that immediately made me feel valued as a customer. One aspect that truly stood out to me was the impeccable service I received. Unlike my previous experiences at other stores, where I often felt overlooked or ignored, the staff at DNA Footwear went above and beyond to ensure that I received the attention and assistance I deserved. What impressed me the most was their ability to look beyond my work attire and treat me with the respect and professionalism that should be extended to every customer. As I explored the wide range of footwear options available, I was delighted to find a diverse selection of boots that caught my eye. The staff was incredibly knowledgeable about the different brands and styles, and they patiently helped me find the perfect pair. Not only did I discover a stylish and fashionable pair of boots, but they were also incredibly comfortable, ensuring that I can wear them for extended periods without any discomfort. The service at DNA Footwear truly exceeded my expectations. The staff's attention to detail, their willingness to answer my questions, and their genuine desire to assist me in finding the right footwear was simply mind-blowing. It was evident that they took great pride in their work, and their dedication to customer satisfaction was commendable. I wholeheartedly recommend DNA Footwear to anyone in search of exceptional service and high-quality footwear. Whether you're looking for the latest trends or comfortable classics, this store has something for everyone. Their commitment to treating every customer with respect and providing an outstanding shopping experience is truly commendable. In conclusion, DNA Footwear on Smith Street is a must-visit destination for shoe enthusiasts. The combination of their extensive footwear selection, exceptional service, and customer-centric approach makes them a standout in the industry. I sincerely hope that they continue to thrive and serve the community for years to come."

"The sales person (Tameka) was on point let me tell you. There was another worker in the store but they didn’t do anything just a waste of space if you ask me. The young lady was working by herself truth be told. She took care of everyone and I mean everyone. I was very impressed her customer service was on point, She knew her shoes what she had in stock, if there wasn’t a color but brought out another color just in case. That was my first time ever walking into that store and I don’t ever shop in stores if I can’t get back my money for a return, but I’ll definitely be back because of her. Again the other person can go she didn’t even greet me or anyone. She was just in her own world basically acting busy but wasn’t. I worked retail before so I’m not fooled. I bought 3 shoes that day and came back the day after to purchase a shoe for my grandson. I would have giving the store 5 stars but she’s the reason why they got 4."

"Hi, I have shopping yesterday and was thinking to buy a shoes. First pair was incredibly comfortable and had discounted, so I bought my size. The second pair they did not have in the store, but the sales person ( women) called to another location to ask if they had it. Once, her colleagues confirmed they had my size she forced to pay for that, but ask me to come back tomorrow to pick it up. Honestly, I think she violated the policy of the shop and made the mistake to force me to pay without having shoes at her hand. This behavior was very rude and unpleasant. How you can pay for shoes if you even did not try it. I had very bad impression about her and about shop itself. She simply can’t force anybody to pay for something what she does not have right now. So, I don’t recommend to shopping here and already advised all my friends to choose another store so they will not meet her again and won’t forcing to pay. Very disappointing! UPD: In fact the sales person forced me to pay in advance for shoes I suppose to try on next day. Ii just have a very bad feeling about that. When you shopping grocery or clothes you pay for it because you have it. Otherwise, she offered pay me for nothing because she did not have this shoes in the store at the moment. You are the first shop who offered me to pay for “air”. If you can’t run your online and offline business at the same time, that should be my problem. You should manage stocks and not force customers to pay for shoes just because you reserve it for next day. It’s not such successful policy."