Ridgewood Bootery LLC

"Lisa was so helpful, friendly, and knowledgeable. She took her time with my son; bringing out so many shoes to try to fit his orthotics. Even though they were closing in 45 minutes, we never felt rushed. We left with 2 pairs of sneakers, and will be back!"

"I called this store looking for sneakers for my Boys, almost 3 & just turned 5. When I said their current sizes, I was told my Children are small and what the average size is for each of their ages. I told the woman I did not think of them as “tiny” or “small” …I found this peculiar and inappropriate. I was also told in so many words that I probably have them in the wrong size, which I know is a thing, but I do measure and check based on brand and fit. The entire reason I was calling was because they need new/bigger sneakers as they have grown. It was just an odd experience overall being this person never saw my Boys and this was the first and last time I will interact with this store/owner. I gave two stars because despite sounding like she was in a rush, she did take a couple minutes to answer some of my questions… none of which were about what she thought about the size of my Children. I was pleasant the entire time, but felt inclined to review my experience. Pre-COVID, we have called and been to several shoe stores with our Boys throughout the years, and this experience was definitely unique."

"How they were able to help me get my child shoes during covid when I could not get his feet measured or going to a store and none of his shoes fit him was fantastic. Yes they are a little more expensive, but they are a local store. They are not a typical chain. So I am more than happy to support them."

"I took my 2.5 year old neice to be fitted for shoes. I found a great looking pair of boots. The salesman seemed so nice. I trusted he knew what he was doing. She wore the shoes out and we walked to a nearby restaurant. After an hour she complained about her ankles hurting. To my surprise she had deep cuts and i immediately took them off. I noticed how tight the laces were. Not only was i disappointed in the way he evaluated her i coukdnt beleive they would not give me a refund. This man should take better care when fitting toddlers that cant speak for themselves. I learned my lesson and will never fo back and now i know what to look for going forward . I have pics but cant post."

"The owner is fantastic! GREAT selection. Not sure what all those old reviews are about - but they do an amazing job fitting kids and and providing great sports specifc shoe options. Even taught my daughter how to tie her shoe laces."