ShopRite of New City

"This store location was never the best in customer attention. Long lines, out of stock items....that's all fine and dandy as I have gotten used to it, and some of the other shoprite locations nearby have much better service. Anyway I happened to pass by and decided to do some quick groceries. My mom wanted some plantains, we checked and did not find any plantains out on display but there was a long time produce worker that was putting out bananas right beside us. So we decided to ask for plantains and this female worker told us to come back later. Like what? I may not be the type of person that wants to make a scene and belittle another person but we saw the plantain boxes out on the cart beside her as she was working on the bananas that is just rude what she did. She did not even entertain our needs for 1 minute. Stop what the hell you were doing for a minute and help a customer out. Ofcourse I would not come back later, we have things to do as well. These small things makes you lose customers, we werent being rude, maybe we were too nice, maybe we should have made a scene and call the manager right on the spot. Whatever, all I know is that i won't forget this experience anytime soon and hope it doesn't happen to anyone else that shops in this store."

"As I walked to Shop Rite today I experienced a great Joy! I love my New City Shop Rite. It reminds me how blessed I am to live in New City. I go away for months to Europe and Florida. So when I come back I cannot help but to compare Shop Rite to the other supermarkets in Europe and Florida. There is no comparison. This Shop Rite makes me feel at home. It is a neighborhood supermarket. The employees in all departments are always happy to assist you. The quality of products are excellent. The prices are the best you can find. I always stock up on the sales. Judy in customer services assisted me today. This lady is brilliant, efficient and courteous. A great asset to Shop Rite! I just want to say thank you to every person that works there."

"The workers do not help the costomer, but the deli workers have to be more friendly"

"The store itself is fine, but when I went to the center where you exchange your deposit ticket for cash the lady asked if I had a dime so she could give me a different amount. I had asked my friend for a dime, but the lady behind the counter was insanely rude and judgmental and told me I was wasting time by asking for a dime. Why did you ask if I had one then? Why did you ask me to give change to even out the amount and then shame me like that? I left the store very ashamed and embarassed. I know not everyone in new york is super nice, but that just felt weirdly rude and I was almost crying."

"It was ok. They really do not have a HUGE selection of frozen foods. Ex. Onion rings- only 1 type to choose. Same with appetizer foods in frozen section. Stony point has everything. It does have a nice bakery but again we are limited with certain choices and brands."