Integrity Automotive

"Integrity lives up to their name. Every job is done right the first time. My family has used them for years. Unlike other shops, they do not make unnecessary repairs or repair something other than the problem you came in for without your knowledge and permission. If something is found, you will be contacted and asked if you want the recommended repair (s). There are no surprises when you come in to pick up your vehicle. You will never be unhappy with work done at Integrity!"

"Who would have thought that getting your tire repaired could be such a great experience?! We got a flat tire on our way down the shore on NYE weekend (with two energetic young boys in the back seat). We wanted to take care of it right away so that we could get to our destination safely and so that we wouldn't run into any issues getting it fixed on a holiday weekend before heading back home. Integrity Tires of Williamstown, NJ took us in right away and even had a playroom for the boys, fresh coffee and treats! Thanks for taking such great care of us and our car!"

"I got my car towed here because I read a bunch of good reviews and it was close. Someone broke into my car and broke both back windows and took some wires out in the steering column but the car wouldn’t start for them because Kia just installed their new anti-theft immobilizer due to this Kia boy challenge on TikTok where the kids steal Kia’s with the back end of a car charger. So Integrity tried to charge me $2,000 for 2 back windows and to put my steering column back together smh. So needless to say I didn’t get the work done there because it would have been even cheaper to have Safelite come out and fix the windows and they would have came to me. They quoted me $789 to do the windows and Integrity tried to charge me $1,300 for it. Make that make sense please…"

"DO NOT RECOMMEND. Was told to drop car off on a Tuesday at 830 to diagnose a belt squeal. No contact until 3 on Wednesday asking for my "concerns" though I already stated my concerns a week prior when making the appointment. No further contact was made until I showed up at the shop Friday morning asking for an estimated time of completion, 4 days after I initially dropped it off. Was informed the squeal was a "leak" and then was told it was a loose belt in the same explanation by the same guy spoken to on the phone. Claimed he wanted to get the car to me by COB that day. No estimated cost of the job was given at any point, up until when I called later that day at 4. Says car is finished and the bill was $800! for two new V belts and an alternator adjustment bolt replacement, along with the water pump bolts that were "leaking". See attached pics for the "quality" of work performed. Side note: This was a 1969 Dodge Charger that they left out in the rain on the one day the sky opened up for a couple hours. Driver and passenger floors were wet and the truck pan had to be towel dried. But I digress. Pictures show the painted water pump bolts that were "removed and resealed" undisturbed and the alternator bolt making contact with the belt they installed. Simply a bad job. Overall experience: terrible, both financially and practically."

"It turns out there was really nothing wrong with my car other than an aging battery that may need to be replaced—but my experience with Integrity Auto was easy, efficient, kind, and honest. I appreciate the quick appointment, turnaround, ability to pick up my car after hours, and general customer service. Thanks, Bob!"