Dunkin',

14 Wilson Ave, Englishtown, NJ 07726, United States

"Had a very pathetic experience and when I asked for receipt to report the girl at the counter conveniently tore her name from the receipt. Then gave me false two names when insisted. I placed two separate orders for which they never offered my receipts and when asked then they said they threw it away.They literally gave me frozen hash browns. When I said I want replacement they said they can heat the same ones or offer refund but can’t replace! So they refunded me conveniently for the order they couldn’t give me my receipt! Very rude and racist behavior! From photo it’s clear her name starts with A and ends with a most likely Alexandria but she still gave me her name as Isabella on paper!"

"This lady is miserable and hates her life so she takes it out on customers. I mean, if I worked at dd at the age of 65 I’d be miserable too, but I wouldn’t take it out on customers. It’s not everyone’s fault you went terribly wrong somewhere in life and ended up here. The food is DISGUSTING and the coffee is even worse… it has been sitting there for days and is always cold. Idk how this place is open. They need new employees. I won’t be back."

"Great service! Manager is always helpful and the crew ensures fast and hot food with perfecr accuracy on orders. I've been to many Dunkin and this spot is very clean and run very well. They even handle busy times quite well. Don't be afraid to give a tip for the great service!"

"Really unhappy with this location. Last Sunday 11/20 I tried to go inside at 6:14 PM & the door was locked - the workers were inside and mouthed they were closed even though the hours on the door state they close at 6:30. Today, I went through the drive thru to get a latte and the greeter, was extremely rude & then on top of it when I pulled up all the workers were inside laughing and I had to wait at least 3 minutes for my latte for it to taste burnt and not even full. I went inside & the manager and her workers laughed at me in my face and gave me dirty looks. & the manager claims this latte has foam-not sure where. Truthfully this is horrible customer service."