Starbucks

"It was busy, but it went very smooth ,seemed like most people ordered from their app , walked in and picked up from to go area, well done ! My drink was fantastic !"

"Café was poorly managed. Garbage all over the floor. Completely disorganized. The Frappuccino, $8.50, I ordered was actually warm. I've been going here for years and nobody working there had a clue what they were doing. Obviously, very poorly managed. SBUX should be ashamed of this franchise."

"Lost my order and then when they made it they made my iced drink with 2 pieces of ice. Plus they forgot the other portion of the order. Update: Went back another day ( it’s the closest Starbucks to me, and I decided to give it a 2nd chance). Got a hot version of the iced drink I ordered, had to wait longer to get it fixed. I ordered a cookie and it was basically thrown across the counter. The floor is constantly dirty, as if they broom maybe once a week. It’s really nasty, service is horrible, they are understaffed and over stressed."

"The line was not long however it took about 25-30 minutes to get my one drink order. When I received the Frappuccino it was watery and the whipped cream was melted. The barista’s were overcome with the number of mobile orders. There were about 20 mobile drink orders sitting on the counter, waiting to be picked up. The people waiting for their drinks grew frustrated. One lady began to yell at the barista’s. The barista’s were behind the counter, working hard. However, their system was in efficient. They were running into each other, tripping over each other While trying to get the orders out. It was a very chaotic scene."

"The coffee was good. The staff was friendly. However, the tiny boppers have taken over the place in Shrewsbury for the summer. I think it's fine that people let their children hang out in the summer. But, they need supervision. They're too loud, rude, and they engage in too much rough housing. It spoils the atmosphere. The place is called Starbucks, not day camp!"