The Home Depot 1090 U.S. 9, Old Bridge, NJ 08857

"I don't like the way these big stores take over then offer bad service.It's not enough people working in every aisle. It's very time consuming for contractors. Every trip is like you wasted a day of work shopping there. I rather the small places where you get One on one service."

"They always have things I need and easy to find. Very organized. When you need help finding something, there's always someone there. I love the layout of this store. Wish all the stores are like this one."

"Ordered materials for curbside pickup, had major app problems and had to go inside. Some materials they said where out of stock. I went over to area where the materials where at and it is Very Dis-Organized! I found the materials I needed, which where thrown about the shelves. HD is losing money on stuff they can't keep organized and I'm losing time because of it! I'll keep going to the supply house when I can to skip this headache! Tried calling there, which is virtually impossible. All you get there is the manager and a bunch of clerks looking at their phones and running around. This store is not unique from the other HDs. I'll bet when the profit margin runs low, they'll just put another 10% pass their inefficiencies on us working guys."

"Rachel was great. She knew exactly what she was doing and where everything is in the store! Unfortunately, they don’t sell handcuffs, but i at least brought zip ties. Rachel helped me carry the 60 pound wood planks into my rundown pickup truck. she even filled my tire for me. More than a pleasant experience"

"I went in to get 2 plain keys made at 7 pm. We waited about 5-10 minutes before a young guy asked us if anyone was helping and we said no. He proceeded to call over the speaker for the woman that apparently is the only one who knows how to work the machine. She claimed to be “on her lunch” and wouldn’t do it. This Home Depot’s customer service used to be great and have been coming here for over 10 years. They’re slowly losing loyal customers, it’s a shame. Thanks to the young man for giving us the time of day and apologizing. Wish I could’ve gotten his name to leave him a good review!"