Starbucks

"I am a 15 year employee and this Starbucks is by far the worse ever. From time to time I give them a chance especially if weather is a reason to stay in the hospital. Today I purchased the same exact thing I order from Starbucks on 168 and Broadway; a Venti Pistachio Latte only two pumps of caramel and a Vanilla Bean Custard Danish: 12.74 at Starbucks in the hospital + you can’t scan for points or order in advance.. I wanted 16 min for what tasted like water!! I purchase a Venti Pistachio Latte with 5 pumps of Caramel and the Vanilla Bean Custard Danish, Order ahead and get points at a normal Starbucks outside the hospital! .. let’s go back 13 days ago to me working OT: I order a caramel cookie Frapp I get it I’m walking there’s a smell .. I put it down on the desk my coworker wants to know what that smell is .. what was the smell? SPOILED MILK! When I say this Starbucks is a rip off, unprofessional I mean that! Yes it’s convenient because it’s in a hospital lobby but price gauging and many people have dealt with attitudes from staff .. again 15 years and I’ll be the first to say never again!"

"The line was long, the cashier and baristas were all having conversations loud, ignoring customers, and one barista cursed at the line because they ran out of espresso. This is a hospital for God sake. I am in my twenties and also work in the food industry. I get it, the pressure of working in this business is high but to handle people the way this crew did was just foul."

"The employees are very hateful, including the girl manager, they never prepare the order as you ask for and if you complain about not doing it as you ordered, they humiliate you and ignore you and it is as if they are all behind the girl manager and there are three African American girls. They also yell at you, they are very uneducated. It is the worst treatment I have received when buying my coffee. I think they should change the pardonal or prepare them better to provide a good service. thank you...."

"Came here twice. Woman with the black pixie cut was very polite and helpful . Woman with mask and a brown essentials hoodie at register was very dry and rude . Location is hit or miss"

"I admired Starbucks but from today’s experience I changed my opinion about this place. I asked the man for the biggest size of Latte with almond milk. He did not wait for me to finish my order and made American regular coffee with almond milk dripping leftover from 3 cartoons. When I asked him if this is latte, he confirmed. So I change the cashier and made complain, she without any questions made latte with regular milk. Again complain and almost all of the staff jumped on me assorting me as a lier. One of them ask me for my credit card to return the money. Unbelievable place, I feel very disappointed, discriminated and very very bad. They made me cry on the end."