Muffins Cafe,

222 Columbus Ave, New York, NY 10023, United States

"We happened upon this sweet little cafe and decided to stop in for lunch and to get out of the cold. Had the half soup and sandwich - clam chowder soup and chicken salad sandwich. Both were yummy and a great value. The hot chocolate with honey was amazingly delicious. Friendly staff, excellent food and service, will definitely stop by here again on my next visit to NYC."

"My go-to coffee shop on the upper west side! Recommend their brewed hazelnut iced coffee, croissants, and pumpkin cakes when in season"

"Extremely rude short lady and also got our order wrong! We live in the neighborhood and have come to muffin cafe since living in the upper west side for three years. We’ve always gone inside the cafe with our dogs to order and eat outside. I’ve seen other people do the same as well. There is a certain way to speak to your customers when telling us no dogs are allowed inside and two short women were EXTREMELY RUDE while doing so. This isn’t how we should be treated or spoken to especially as loyal customers. I’ve recommended this cafe to all of our friends as well and this is how we are treated?! You guys have gotten our order wrong before, multiple times and my husband and I have not complained once. So this is incredibly disheartening to be treated as such. I went back inside to tell your employees there is a certain way to speak to your customers and instead of apologizing or accepting what they were told, another short Mexican lady behind the counter was beyond rude. This isn’t professional whatsoever. Nor is it right for you guys to speak to people this way. If you guys want to change or heighten your policy, then learn to do it a certain way for those of us who have been coming here for a very long time! Until then, sort your employees out."

"I went in at 4:45 on a Friday and the store had a weird smell to it. Like the burnt aspects of coffee, tea, and bread. They sell coffee and pastries. Do they do any of them spectacularly? No. I asked for a cortado and she asked, “small or large?” It was a bad omen I guess. Prices are pretty good for the neighborhood. I like that they have a bench in front to sit and people watch. Give it a shot and then write your own review."