Arch Auto Parts 5109 Avenue D, Brooklyn, New York 11203,
About the Business
Arch Auto Parts is a leading car repair and parts store located at 5109 Avenue D in New York, United States. With a wide selection of high-quality auto parts and a team of experienced professionals, we are dedicated to providing top-notch service for all your automotive needs. Whether you are looking for replacement parts, maintenance supplies, or expert advice, Arch Auto Parts has you covered. Visit us today and experience the difference of our commitment to excellence in the automotive industry.
Photos
Location & Phone number
5109 Avenue D, Brooklyn, NY 11203, United States
Hours open
Monday:
08:00 - 18:00
Tuesday:
08:00 - 18:00
Wednesday:
08:00 - 18:00
Thursday:
08:00 - 18:00
Friday:
08:00 - 18:00
Saturday:
08:00 - 18:00
Sunday:
09:00 - 16:00
Reviews
"Great customer service"
"Very good customer service. Very nice people work over there. Help full nice"
"Very helpful and ready to work with you I gave them a 4 cause they didn't have what I wanted"
"I Called Before & They Had Everything I Needed Once I Got There, Gave Me Advice On What Was Better For My Car & Safety. Prices Are Amazing Too"
"I come here as a last resort to get car parts my mechanic or dealer can't get. Sometimes just for motor oil and small items because they're in the neighborhood. However I don't like coming here. The register staff is gruff and standoffish, their customer service is lousy. EVERY TIME I COME HERE regardless of how many customers are in the store, I have a sizable wait. At times there are 3 or 4 associates doing NOTHING behind the counter and just refuse to come to the register to ring up anyone's items. Many times I see people just put their stuff back and walk out. Some of the staff seem to place priority to customers they know personally or order often. However that shouldn't matter if people are waiting on line. I'm very familiar with the Arch chain and how to purchase, this location is failing at customer service and I ain't think that management cares. I don't experience this on Utica, Atlantic or Hollis branches. What's sad is when it's your own people and culture acting ignorant as well. Iike I said, well stocked parts store, but they can use some much better sales staff, the current members leave much to be desired."
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