Dunkin'

"alex was an amazing worker he made my drink with a smile and offered a very amazing experience! will definitely return to this establishment."

"Will never go again !! They didn’t appear to be busy. Only myself and one other customer. I was not acknowledged for over two minutes. No one was in line in front of me. Almost walked out. They should pay attention to their customers. I gave them one star coffee was decent."

"My recent visit to the Dunkin' located in Wood-Ridge, NJ, left me with mixed feelings about the overall experience. While the staff's friendliness and pleasant demeanor stood out, I couldn't help but notice certain areas where improvement is needed, particularly in the realm of coffee-making and order accuracy. Let's start with the positives. The staff at this Dunkin' outlet are undoubtedly friendly and nice, creating a welcoming atmosphere that is appreciated by all customers. Their smiles and willingness to engage in conversations add a personal touch to the visit, making it evident that they genuinely care about providing good service. However, my enthusiasm was dampened when it came to the actual coffee-making process and order accuracy. As a coffee enthusiast, I often look forward to a well-crafted cup of coffee that meets my preferences. Unfortunately, I found that the staff's training in this aspect left much to be desired. On multiple occasions, my coffee was not prepared to my requested specifications. For instance, there seemed to be confusion when it came to differentiating between "light & sweet" and other variations. This resulted in my orders being inconsistent and not aligning with the specific taste I had in mind. Additionally, there was a lack of understanding between liquid sugar and regular sugar, leading to incorrect sweetening choices that affected the overall flavor of the beverage. Order accuracy is paramount in any dining experience, and it's an area that could benefit from attention and improvement at this Dunkin' location. While the friendly demeanor of the staff certainly adds to the positive aspects of the visit, it's crucial that they receive proper training to ensure they can consistently deliver accurate and high-quality orders. On a more positive note, the ambiance of the Dunkin' in Wood-Ridge is comfortable and inviting. The seating arrangements and overall cleanliness create a pleasant environment for enjoying your coffee and snacks. The variety of menu options is also a strong point, offering a wide range of choices for different tastes and preferences. In conclusion, my visit to Dunkin' in Wood-Ridge, NJ, was marked by friendly staff and a warm atmosphere. However, there is room for improvement in terms of training staff to excel in coffee-making and order accuracy. While I appreciate the efforts of the team, it's essential for the Dunkin' management to invest in training programs that empower their staff to consistently meet customer expectations. If you're in the area and value a friendly atmosphere, Dunkin' in Wood-Ridge is worth a visit. However, I hope to see improvements in coffee preparation and order accuracy in the future. With the right adjustments, this Dunkin' location has the potential to provide an even better customer experience."

"Visiting the neighborhood, and stopped by Dunkin for a scoop of ice cream. The store was very clean, service was great. Staff was very friendly. What more could you ask for. I ordered my scoop of ice cream. Very happy with my experience. The young lady that took care of me told me she was new, but her service was so great. I mentioned she should be in management. Happy to see the positive growth with this location. Definitely recommend checking out if your in the area."

"Very friendly staff. I was impressed. However the service was slow. They need to pick up on speed. People that come into Dunkin are on the run and are looking to come and leave asap. Tables and counters were a bit dirty as well. I would have given five stars if they gave fast service and the place looked clean."