Pizza Hut

"8pm ish Monday not that cramped and lady who greeted me was friendly and quick. Did the job and gave me my online order basically right away"

"Eaten here twice (thinking the first time was just horribly cooked dough) and nope same issue the second time well. They need to figure out how to get the oven temperature better. You can't even pick up a slice without it dropping over like a sock."

"Where do I begin with what might possibly be the worst Pizza Hut in America. This store constantly messes up orders (I ordered a supreme pizza as seen in the receipt for the pizza compared to the meatball that I got) is consistently an hour or more delayed in delivery of the food, and has their phone line disconnected as soon as your press 3 to try and connect to the restaurant directly. This is honestly the most disappointing Pizza Hut I’ve ever been to or ordered from. What a shame that this is the only Pizza Hut in Manhattan, clearly corporate oversight is nonexistent as can be evidenced by the pictures from the other reviews as well as my own experiences from the two times I ordered from this store. The first was during the recent Super Bowl, so I wanted to give the store the benefit of the doubt…but when I ordered again on a normal weekday (3/15/23) night, the same delay, issues, and lack of resolution from anyone at the store or through corporate. I was craving the Pizza Hut taste from childhood, but I should have realized this particular store is the epitome of failure and nothing is going to be fixed anytime soon. Do yourself a favor and do not order for delivery at this store. You’re going to be in an endless loop with the automated phone line and corporate all to get incorrect, room temperature food about an hour after the slated delivery time. Edited (3/16/23): I did get a hold of their corporate line and while they were effusively apologizing when offering a refund, nothing the phone operator said gave me any assurance that corporate would be following up with this store. I just wouldn’t risk ordering delivery from this place. Maybe it’s better in-person for pick-up, but delivering 2 avenues over is too much for this nascent store at this time."

"This place is chaos every single time I go, with half a dozen plus people all crammed into the tiny store, waiting. The food has generally improved since opening, but generally improving from awful is still not where it should be. I've received orders of breadsticks and received no sauce on two occasions. On another occasion I received breadsticks that were literally just sticks of bread with none of the seasoning or anything on them. Ordered a bunch of pizza for a party and it was all so burnt that it was basically inedible. It's almost always something. I reached out to their Twitter customer service the first few times there were issues, but even they got tired of it and told me to reach out to the store directly, as if it were possible to get a hold of anyone there."

"Completely unacceptable an inedible food. Pizza was completely burned, the breadsticks were also pretty tasteless. Not what you would expect. I contacted customer service and received no response/reply from them. Now I need to eat the $40... which tastes just as bad as their burnt pizza...."