Dunkin' 255 Pehle Avenue, Saddle Brook, NJ 07663

"Walked in, 5 people laughing and talking. I was the only one in the store waited at the cashier for a couple minutes. I then get a sausage egg and cheese. Took them approximately 8 minutes , then asked for salt pepper ketchup and they proceed to tell me it’s by the front and I told the women , it is not their if she can get some or just throw it on for me, and nothing. Total of 15 minutes grabbing a sausage egg and cheese. Won’t be coming back here. Get your workers in check."

"Given wrong order. I should’ve checked my order before leaving. 2nd time this has happened. I was given a drive through order when I ordered inside. Again, I should’ve checked my order. Don’t think I’ll be returning to this Dunkin’ branch anymore."

"Seems unorganized. They had to ask what we ordered. I figured they would have it on their screen. They only give 5 pieces for their 6pc hashbrowns. It didn't really matter though since they were the worst hashbrowns from any Dunkin I've been too. Usually at other locations their hashbrowns are great."

"Literally disgusting the girl at the window had the worst attitude. She hand us our food i proceeded nicely to ask about my water bottle and she said “ you have to wait i only have to hands “ for 1 i wasn’t in a rush and 2 if she doesn’t like her job she needs to quit even the other employee mouthed to her she didn’t have to answer like that ! Disgusting never going back I’ve been a Dunkin costumer forever never had an issue!"

"I want to start by saying this use to be my go to location and were very friendly with the staff over the last couple of years. However the experience I had last week needs to be mentioned. I requested a ice coffee black with no ice. I received my bill and felt it was too high and I requested a receipt. Upon reviewing I was charged for one munchkin which is .35 cents and this was done because I requested no ice in my coffee. When I parked to go inside to complain and request a refund the manager or assistant manager at the location became rude and told me would not issue me a refund and I should not expect something for free. Mind you if they would have told upfront they charge additional for no ice I would have not continued with my order. Lying and deceptive business practices as well as being out right rude. They should be ashamed."