Rigo's Dayton Speed & Sound

"****Visited this place , got a job done poorly . 8 weeks later a issue where it would not turn on . Went back and this place doesn’t even cover warranties . So if you buy something here and a product becomes defective, you are responsible. Never doing business here again!!!! Rude once they have your money . You've been warned !"

"The service is terrible, when I brought my radio to the shop he had rude comments saying “this is a cheap $60 radio” he extremely lacked hospitality. My car was getting “serviced “for about five hours!!! When the radio is a 1-2 hour job. Just for me to come back and have nothing done to my vehicle. He did not have the proper equipment and parts needed for someone who’s “been doing radios for years”. He had a very nasty and rude attitude when I did not want to pay him for a undone job, he left my radio undone with wires hanging out and told me to “ put it back in myself” had a very nasty attitude, 0/ 10 would never recommend. He needs to never do business again. Does not know how to treat customers."

"This service was tremendously horrid and an outright insult to even the nicest of people. An attitude and arrogance that should normally be suited for those of political figures, the service here treats you as if you’re causing them a sort of inconvenience as if you’re not offering them business as a customer. The snarky replies to very common question than anyone would ask whose not a tire expert would ask. I have never felt more degraded on a phone conversation and to make matters worst, I’m sure they treat everyone like this because it clearly didn’t matter that he had no idea it was me he was talking to. This place is terrible and the service is the absolute worst, rating: 0.3 out of 10, NEVER GO HERE!"

"Called this place up as I was on my way to another spot just to make sure I had the best options. Calling and getting info wasn’t super easy and he explained that his “nasty” reviews was due to the amount of people that call and his need to get to everyone, that was weird because I didn’t look at that but he said he had some options to what I was looking for which was a powered subwoofer. He told me if I was serious to just come in so... 15 mins later I arrived. After a little wait for a previous phone call he came to me and showed me some options and explained a few things and quickly did I find what I wanted. Price and size of the actual sub was more then what I was going for but it was a nice deal as I got the sub and installation a tad cheaper than what it retails for which was a surprise to me to find out. He quoted me 2 hours but it took 3 IRL but that wasn’t bad since I was a little busy anyway. I arrived back just 10 mins shy of that 3 hour mark and within a few mins my car was ready. Everything worked out nicely and I’m super happy with my work although I still think I went overboard lol. I will definitely look to getting future service here and can surely recommend if you have just a smidge of patience for all they do there. 5 Stars."

"This people used my jeep to go get food in Newark when it was in the shop for a snow plow installation (They left the receipt and 2 dollars change in my truck) mind you their shop is in Paterson. I had to take the Jeep to the boss dealer to correct what this people did, and they said that they did a hackjob and allowing me to leave their shop with the mount how it was mounted it was a safety hazard. -Cables on top of the radiator -Missing bolts on the mount (They only installed 6 out 10 bolts) -Using excessive spacers on the 6 bolts -Metal screws on the fuse box -ABS ESP and engine lights are now on and they refuse to fix it. -They cut the frame without my authorization I have letters and pictures of everything proving NOW I have to re-pay the dealer now to get things done correctly. Oh and another thing, I went to test the plow when they installed it to make sure that everything was working good and the OWNER said that "if I couldn't hook it back up that they weren't going to help me with it" and when I told them that I was worried about the plow falling on the parkway because of the loss of fluid the OWNER said "is possible" and they allowed me to leave the shop in that condition. When I spoke to the owner he called me names and threated me saying “I know where you live” Already called the police department and my lawyer is aware of this. BE AWARE OF THIS SHOP, they have a –D in the better business bureau."