Dunkin'

"Stopped here while traveling on I-87. Staff was super unorganized and the hot coffee machines were not working. Employee Luke was very apologetic and seemed to be the only organized employee and was offering refunds to those who ordered hot coffees or offered to switch to a iced coffee instead. The floors were quite dirty around the indoor seating area, trash under each table. Waited nearly 10 minutes to order and another 15 for our food"

"Perhaps the worst Dunkin experience I've ever had. If you're thinking fast food, take a seat. It's gonna be a while. 30+ minutes, still waiting."

"Gross, very dirty local. The man on cash had his earbuds in while I was ordering. This is a very unorganized location. We literally only ordered a tea and coffee and it took too long."

"We came here on Sunday, September 10th at 7 PM sharp. When we ordered at the drive through, the woman working told us they wouldn’t take any orders because they’re “an hour from closing”. We drove a long way for this location and had to leave because the woman refused to take our order because they closed in one hour. Unbelievable."

"Closing the Dunkin at the Mobil station was the worst thing ever. Why did they? Because the town wouldn't allow them to add a drive through, so they went "ha! we'll show them" and closed it. This location is the worst Dunkin I've ever been to. The parking lot is tight, the staff are rude, the food and coffee is wrong more often then not, and now they randomly close the lobby before 4PM. I just wanted to pick up a gift card. I park my car, go to the door and both are locked. I waved my arm at the person inside and she signals a circle with her hand to go around the drive through. I walk back to my car, try to back out against the cars already in line, drive around the building to get in line. I order a gift card, tell her how much, hand her my credit card and she gives it back with the gift card, and NO receipt. I had to ask for one, and she acted annoyed to have to print it out. I hate this location. I used to stop at the one at the gas station before hopping on 17 or the Thruway. Why would I go out of my way past the highways for such a bad location?"