Gringer & Sons

"I ordered a Subzero from then and all went well, but when we had a problem, a few months in, phone calls were not returned."

"Sold us a dud fridge (loud compressor) and won't return our calls or emails after an initial service visit acknowledged the fridge was noisy. We'll need to buy a new fridge and will be out the few thousand we spent at Gringer. As an aside, stay away from Blomberg appliances... very poor quality and design."

"I ordered my first kitchen appliances here over 25 years ago, and am so glad I came back. Unlike all the top-good-to-be-true on-line deals and dealers, they had what they said they had, and have been exceptionally responsive and helpful arranging delivery and installation. Their office manager seems to answer her emails promptly regardless of the hour. So happy to be able to support such an efficient local business."

"Arline and Lewis, the husband and wife owners of Gringer & Sons, are unusually accommodating and helpful. They matched the price of my Fisher Paykel gas range and, when a problem arose with my own installer, who had to cancel at the last minute due to COVID, they came to my rescue. They rescheduled my delivery and arranged for the installation of the range at a reduced price. Throughout the process they were hands-on and reachable at all times on their cell phones. A true mom and pop shop! I am grateful for the service I received and would recommend Gringer, without hesitation, to anyone who is looking to purchase any appliance."

"I recently shipped at Grainger and Sons. The store is pretty small but don't be fooled by that. The collection is very impressive. I was looking for a specific dishwasher and they were the only place in the city that had it. I want to highlight how professional Vlad the installation technician was. He was very cordial and also knowledgeable. He was able to handle the nuances of working in an old new York apartment perfectly. He also highlighted minor details during installation which I really liked. Unfortunately I cannot give the same high praise for the delivery staff. They totally disregarded my building rules for using the freight elevator. Despite me telling them to use freight elevators, they used the regular one because they couldn't be bothered to wait for the super to come. They were rude and the only time I have not tipped a delivery team."