Kempsville Florist & Gifts

"I opted to go here vs a local competitor since the other place performed a bait & switch on me after paying for services. The lady who answered the phone was helpful and friendly. She answered all the questions I had regarding the flowers I was sending on behalf of my family for the loss of a long time family friend from out of state. I was in such a hurry when placing the order online after hanging up that I mistakenly chose them to be delivered a week later than intended but the lady who I spoke with remembered our conversation and the dates I had mentioned so before just ignoring what my online order said she called me back to make sure and the flowers were delivered that day. Excellent customer service! If you’re in the Hampton Roads area and need a florist for any occasion and want to be sure you get exactly what you paid for I definitely recommend here!"

"I ordered some flowers for a good friend and all she has done for us while traveling abroad during a tough situation. Kempsville Florist nailed it. Flowers were beautiful and delivered punctually! Brought smiles to everyone. Thanks for all you all do. Great work. Look forward to doing business in the future with you all. Thanks, Sean Copeland"

"Great service and extremely helpful. The arrangement looked amazing. The flowers received a gorgeous vote from the wife and a high-five from my man cub."

"I ordered an arrangement for a grieving friend early this morning. It consisted of white roses, white Lillie’s, a couple succulents, and lots of greenery in a cement like urn. I was called 2 hours later to be told they had NO white flowers, no urn (only glass) and just spring colors. Also, “May be getting in white flowers the next day”. I wasn’t in a huge rush, so that would’ve been okay, but when I asked if it would be less because of being in a glass vase (we all know those are cheap, right?) I was told it would be the same price. It was essentially an at most $30 grocery store bouquet that I would’ve been charged $89 for after delivery. The woman I spoke to wasn’t necessarily rude, but definitely unapologetic. I wanted to support a local florist, but here I am across the country with little other choices. May be an okay place to swing by and purchase a pre-made arrangement. 2 stars based upon selection, kindness, and price."

"I have never been so happy as to when I arrived to pick up an arrangement for a special occasion. It was a Monday morning and the flowers were sitting out ready for my pickup because she knew I was short on time. I got a great price on this beautiful arrangement and am recommending them to everyone I know."