RX3 Compounding Pharmacy

"The employees have been very polite but repeatedly when my vet sends in our script, they say they didn't receive it. It usually takes at least 2 tries. So for example, this time the vet faxed it in on Tuesday. I hadn't received word by Thursday morning (his meds expired on Saturday) so I asked the vet to fax again Thursday morning. Which they did and I got a text indicating that RX3 received it. Another text Friday asking when I wanted it which I had hoped for Friday. Then Monday morning they said they never received the one on Tuesday. I would give them the benefit of the doubt but this has happened to my vet multiple times now and my vet insists they've done it. They're a fantastic practice. It's also a minimum pay no matter what and that kinda sucks when you're getting meds for a 1 pound animal. And I have also received conflicting care info for the meds themselves. Funny enough the person who gave me the conflicting info was the most helpful of all but I haven't seen her since. I know they're short staffed and I appreciate their help but I wish there were more compounding pharmacies to choose from."

"I waited 5 days for their call, no call. I called, texted, and emailed several times, no response. Finally after 11 days I made contact and will pickup tomorrow. They texted me asking me to call but the number was invalid. The West Broad location however, did answer my calls but couldn't help. They must not have much competition. So sorry."

"Found this shop when shopping around for meds not covered by my insurance. Staff is very friendly and helpful. It's a little off the beaten path, but well worth it. No where else came close to their price for what I specifically needed, but that might vary for different meds. If you are looking to pay out of pocket, you should check them out, more than likely they will save you some money!"

"Been using them for over a year and I have been very impressed with their service. Great to work with, and even helped me by rushing a prescription when I accidentally waited too long to call in the medicine. They always get the prescription ready before the required 48 hours, and they're always pleasant to deal with. I really like them. Very satisfied customer..."

"Very friendly knowledgeable people. Staff was excellent. The store was clean and nicely laid out. Everything is easy to find."